About Caleb
I help organisations turn AI and automation into real, measurable wins.
I usually get dropped into messy, multi-site environments and asked to make sense of it all: design the roadmap, line up the people, and ship. Recent work includes scaling an automation programme across 200+ healthcare sites (€1.8M+ annual savings), rolling out ambient-scribe AI that removed 15,800+ hours of manual documentation, and leading enterprise tools like Copilot and ServiceNow into day-to-day use.
Ideal fit: AI and automation projects where the stakes are high, the brief is fuzzy, and someone needs to own it end to end.
English
Native or bilingual
Can work on-site
Amsterdam (up to 50km)
Experience
- Surgery PartnersAI & Automation Programme LeadJune 2025 - February 2026 (8 months)New York, United StatesScope: Engaged to build, scale, and govern enterprise AI and automation capability across a 200+ site healthcare network.— Scaled RPA programme from ground zero to 62 production automations, generating €1.8M in annual savings.— Directed enterprise ambient-scribe AI deployment, eliminating 15,800 hours of physician documentation time and lifting patient throughput 22%.— Built and deployed an AI-driven no-show prediction model for scheduling, cuting cancellation rates 21%.— Authored enterprise AI governance framework with executive leadership — policy, risk, and responsible-adoption standards.
- Surgery PartnersInnovation Strategy LeadJune 2023 - June 2024 (1 year)Scope: Brought in to stand up an enterprise innovation function and drive AI and automation adoption org-wide.— Launched enterprise Innovation Framework and Idea Portal, engaging 12,000+ employees in continuous improvement.— Facilitated quarterly innovation reviews with VP and C-suite stakeholders across departments, prioritizing high-value initiatives.— Led enterprise rollout of Microsoft Copilot and Teams Premium, driving an estimated 9 hours/month productivity gain per user.— Partnered with AWS to build and pilot a proprietary-data GenAI chatbot, freeing 6,000+ staff hours annually and €140K in operational savings.
- Upperline HealthSenior Project ManagerFebruary 2022 - June 2023 (1 year and 4 months)Scope: Delivered enterprise systems implementations across a high-growth, 150+ site healthcare network.— Delivered Dayforce Payroll implementation for 1,000 employees across 3 entities, resolving 66 defects ahead of cutover.— Delivered enterprise Five9 Contact Centre implementation, lifting patient satisfaction 30%.— Directed organisation-wide ServiceNow rollout, managing offshore development of executive-requested custom workflows.— Authored standardised M&A integration playbook, cuting labour cost per project 27% on average.
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Education
- Bachelor of Business Administration (BBA)Middle Tennessee State UniversityBachelor of Business Administration (BBA)