Burak Manavoglu

I’m a Senior SAP CRM Consultant with over 10 years of experience, specializing in SAP Industry Solution Utilities (IS-U). I have been involved in multiple implementation and support projects, with strong experience in service-related processes within support environments.

Customer; Gediz/Aydem Retail Electricity

Duration; 3 years & On going

Industry; IS Utility

Project; DescriptionSAP CRM IS-U

Role; SAP CRM Senior Consultant

Responsibilities /

Deliverables; Support for all CRM functionalities & applications

Non-Sap entegration

Customer; Trepaş & Tredaş & ETIC

Duration; 6 years

Industry; IS Utility

Projec;t DescriptionSAP CRM IS-U

Role; SAP CRM Lead Consultant

Responsibilities /

Deliverables; Support for all CRM functionalities & applications

Non-Sap entegration

IVR entegration

Social Media entegration with Twitter and Facebook

I’m a Senior SAP CRM Consultant with over 10 years of experience, specializing in SAP Industry Solution Utilities (IS-U). I have been involved in multiple implementation and support projects, with strong experience in service-related processes within support environments.

I’m currently available for freelance assignments and open to both remote and onsite opportunities, with availability to start immediately or within short notice. I would be glad to connect if you are working on any SAP CRM / IS-U related roles or upcoming projects.

Managed SAP CRM support operations and project implementations, including integration with non-SAP systems, business requirement analysis, testing, documentation, and user support. Led team coordination and project management activities for CRM-related processes, collaborating with cross-functional teams to ensure timely and successful delivery.

Customer TIRSAN

Duration6 months

IndustryLogistics

Project DescriptionSAP Service Cloud

RoleSAP CRM Consultant

Responsibilities /

DeliverablesCloud Platform Integration

Screen Configuration

Define workflow rules