Freelancer profile translated to English.

Description

IT professional for over 25 years and outsourcing specialist for over 10 years, I have supported my various partners by bringing them my professionalism, my experience, and my passion for service. My pragmatic vision, my taste for management, and the use of robust and rigorous processes lead me to evolve to grow better and to provide more to my clients.

My specialty today is outsourcing, dedicated to cloud services.

Managing onshore, nearshore, and offshore (India) teams is obviously an integral part of my daily role.

Languages

English
Native or bilingual
Spanish
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

Christian Dior Couture
Freelance Service Delivery Manager
LUXURY GOODS
January 2022 - Today (4 years and 7 months)
Courbevoie, France
• - Client-side management of cloud hosts and outsourcing providers
• - Operational and technical monitoring
• - Interface between business units, Build teams, and suppliers
• - Implementation of run and appropriate processes
• - Quality monitoring and supplier challenging
• - Management of offshore (India) and nearshore (Poland) teams
Microsoft Azure Google Cloud offshoring Infrastructure Bilingual French/English
SUEZ
Freelance Transition Manager
ENVIRONMENTAL
January 2021 - January 2022 (1 year)
Courbevoie, France
• - Management of the transformation to RUN for an SDWAN contract
• - Process implementation
• - Monitoring of the end of build and the start of run
• - Management of offshore team (India)
offshoring SD-WAN Bilingual French/English
Odigo
Freelance Service Delivery Manager
TELECOMMUNICATIONS
January 2018 - January 2021 (3 years)
Boulogne-Billancourt, France
Management of SAAS Telephony accounts
SLA, Committee, and Quality Management.
PNL Management.