Bruno Pierre

Projects:

- Management of payment methods for the Samsung.fR website

Redesign of 2x 3x interest-free payment, Implementation of Leasing.

Fraud detection and management

- Adding new features to improve the customer experience.

Achievements:

Project Management

-Formalizes the expression of business needs

-Coordinates internal and external resources throughout the project

-Leads project meetings (COPROJ, COPIL) and ensures reporting on the project

-Ensures compliance with the defined budget and schedule

-Organizes design workshops with stakeholders

-Writes the specifications and functional specifications

-Supports stakeholders (internal/external) in understanding and fulfilling requests

- Organize and lead the various agile project instances: sprint, grooming, review of

sprint, planning, retrospective, daily.

- Coordination of all stakeholders ranging from business to developers,

and external partners or suppliers depending on the project.

- Responsible for contractual commitments, budget, deadlines, quality.

- Management of internal/offshore teams and management of client relations

-Writes test scenarios and defines test sets

-Executes test scenarios and coordinates business acceptance testing

-Analyzes anomalies and manages their correction

-Develops acceptance reports

-Defines the change management strategy

-Writes training materials

-Leads training sessions for users

-Coordinates production launch activities

-Ensures a smooth transition with the team in charge of the RUN post-production launch

Content management of the global Chanel.com website:

Manage projects:

- Collect and validate needs

- Manage end-to-end the realization, management and animation of projects: sprint management, planning, backlog prioritization, animation of agile rituals, risk and dependency management

- Organize and lead the various agile project instances: stand-up, sprint planning, retrospective, daily (IT team, business....)

- Prepare and support the production launch.

- Support / Training CMS HYBRIS.

- Writing specifications, acceptance test plan, power point presentation.

- Backlog management (User stories, bug tickets)

- Ensure the proper implementation and rigorous monitoring of the infrastructure (Documentation)

- Supporting the team on developments related to IT CHANEL.

-Management and documentation of user rights / Groups

- Daily support of QA resources (Offshore)

- Ensuring the evolution and completeness of test scenarios.

- Consolidation of the test plan for new NRT features and its monitoring

- Monitoring of bug tickets.

- Reporting on NRT and QA activity

- Implementation and respect of SEO and Accessibility

Identify and analyze customer needs and context:

Manage projects:

- Setting up meetings (Scrum (daily), grooming, sprint, production launch, Backlog)

- Setting up schedules and respecting the schedule, Managing priorities

- Preparing and supporting the production launch of projects

-Acceptance testing (Writing test plans, validation for production launch)

- Ensuring the follow-up of incident correction, creation of user stories, implementation of roadmaps, backlog management

- Team management (offshore developers Romania)

- Leading meetings (Executive committee, project committees, clients, marketing team, sales representatives

Technical integration of clients:

- Configuration of web/mobile platforms

- Writing training materials

- Training

- User support

- Change management: user support and training

Setting up PowerBi reports to track activity in the field:

- Setting up a data warehouse

- Creating dashboards.

- Personalized report according to the user's profile

Salesforce Administrator:

- Specifications, Acceptance testing, Configuration

- Implementation of Salesforce Fieldservice (planning of more than 12,000 interventions)

- Salesforce Administration (Fieldservice)

- User training and support.

Technical environment:

HTML5 CSS3

PHP, XML, Json

ETL (Talend)

MySQL, MongoDB

Jira, Confluence

SVN, Git

Microsoft PowerBI

Methodology: Agile

Salesforce