Freelancer profile translated to English.
Back to original languageAbout Bruno
Previously Director of Key Account Operations (Ministries, major French cities...) at NeoLedge, a French DMS editor, I have previously held positions as Project Manager, Partnerships Manager, and European Operations Director.
I have extensive experience in carrying out process dematerialization projects:
Needs analysis, specifications, governance, user support, and, of course, project management.
I am particularly an expert in the workflow management software (ECM/DMS/BPM) Elise, from NeoLedge, which I have deployed in demanding environments and international contexts.
In the ECM field, I have also carried out deployments of the Maarch software for French local authorities.
Some references:
- Ministry of the Armed Forces
- City of Marseille
- City of Paris
- Ministry of Foreign Affairs
- Ministry of Health
- Ministry of Education
- Ministry of Economy and Finance
- Naval Group
- Total
- ARS PACA
- Bank of France
- Principality of Monaco Government
...
French
Native or bilingual
English
Fluent
Can work on-site
Marseille (up to 50km)
Experience
- Massis ConseilDirectorMay 2023 - Today (3 years and 1 month)Expertise missions in ECM/DMS fields, and project execution (from specification phase to go-live).Main projects:- City of Marseille (12,000 users)- Syndicate for the Promotion of Municipalities of French Polynesia- Brest Métropole- Cities: Arcueil, Roissy-en-Brie, Villejuif- Annemasse Métropole
- NeoLedgeOperations Director - EuropeSOFTWARE PUBLISHINGApril 2018 - November 2019 (1 year and 7 months)Managed the delivery team (~8 project managers) for project execution.- Team management- Client project monitoring and management- Direct operational execution of sensitive projects with clients.
- NeoLedgeOperations Director - Key AccountsSOFTWARE PUBLISHINGNovember 2019 - March 2023 (3 years and 4 months)Paris, FranceCreation of the Key Accounts Business Unit, focused on public sector clients. The stated objective is management and execution focused on service quality, and above all, client satisfaction.Key Accounts are special clients, due to their notoriety (French Ministries, foreign governments), the sensitivity of their field of expertise (Defense, Security), or the scale of the target project (several tens of thousands of users).- Project management for BUILD- Management of the dedicated project manager team- Consulting/Participation in decision-making bodies- Account monitoring in RUN to secure deployments and the realization of new needs
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Education
- Engineering degree, Management Information Systems, GeneralNational Conservatory of Arts and Crafts2011Diplôme d'ingénieur, Systèmes d''information de gestion, général
- Information System Project Manager, Management Information Systems, DevelopmentMarseille School of Computer Science - ESIMED2006Chef de Projet en Système d'Information, Systèmes d'information de gestion, Développement
Certifications
- BULATSCambridge University Press & Assessment English2013