About Bruno
My atypical profile:
Arabic
Native or bilingual
French
Native or bilingual
English
Native or bilingual
Spanish
Basic
Experience
- BMAT Music InnovatorsOperations Lead FranceTECHNovember 2021 - Today (4 years and 7 months)Paris, France
- Piloting the implementation and deployment of SaaS platforms for copyright distribution for over 10 international key accounts, ensuring alignment with specific business and technical requirements.
- Creation and updating of the product roadmap, backlog, and complete lifecycle of a video streaming distribution product (VoD), in close collaboration with engineering, product, and business teams
- End-to-end product development management according to Agile/Scrum methodologies, coordinating with multidisciplinary teams for the design, development, testing, and launch of industrializable VoD solutions.
- Definition and monitoring of product KPIs and performance indicators, including platform reliability, operational efficiency, and customer usage.
- Analysis and resolution of technical incidents using SQL queries, REST APIs, and automation scripts, reducing reliance on engineering teams and accelerating problem resolution.
- Customer support and technical advice on over 200 incidents across Europe, Asia, and Latin America, including SaaS onboarding and training, business advice on copyright, rights and royalties management, as well as support on data governance and management.
- Product Owner role for a revenue estimation system based on a micro-services architecture, delivering a tailor-made web service for calculating annual customer revenue and aiding strategic and financial decision-making.
- Management and mentoring of a team of Junior Data Product Owners on their respective projects and scopes.
- EYSenior ConsultantCONSULTING AND AUDITSApril 2019 - November 2021 (2 years and 7 months)Paris, France
- Redesign of UAT/QA processes with GDPR compliance (mapping, test strategy, data anonymization).
- Evaluation and optimization of reporting and analytics tools (governance, reliability, and data quality).
- Definition and deployment of a BI strategy for IT process management, with monitoring of operational and project KPIs.
- Management of cross-functional teams for the deployment and adoption of BI solutions.
- Design of executive dashboards for monitoring purchasing, operations, and contractual performance.
- Budget monitoring and cost control, aligned with CIO objectives and regulatory requirements.
- Continuous improvement of IT performance management through the evolution of indicators and data quality controls.
- SINIATProduction Management InternJune 2018 - August 2018 (2 months)Le Pin, FranceMy internship's mission was to create an Excel interface to help managers optimize the sequence of operational activities. This involved design, VBA programming, visual management, and project management. It was also challenging to convince some team members to use it, which gave me good management experience. The program I created will potentially be integrated as an ERP tool in SAP in the near future. Therefore, I had to write the user manual and instructions for the tool, as well as an initial specifications document for potential ERP implementation.
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Education
- Engineering degree, Production Management and Logistics, Computer ScienceÉcole des Mines de Saint-Étienne2019Diplôme d'ingénieur, Gestion de production et logistiques, Informatique
- Engineering degree, Mechanical EngineeringLebanese University - Faculty of Engineering II (ULFG2)2019Diplôme d'ingénieur, Ingénierie mécanique
Certifications
- Professional Scrum Masterscrum.org2019
- Professional Product Ownerscrum.org2019