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Brittany HelmerBH

Brittany Helmer

HR Assistant | Trainer | People-focused Leadership

€122/day
Grand Rapids, US
0-2 years

Average response time: 1 hour

About Brittany

  • English

    Native or bilingual

Can work on-site
Grand Rapids (up to 50km)

Experience

  • Under Par Golf
    HR Assistant & Facility Manager
    October 2024 - Today (1 year and 10 months)
    • ● Designed and implemented SOPs for operations, employee workflows, and scheduling systems
    • ● Developed a structured onboarding experience for new hires including culture integration and training checklists
    • ● Communicated clearly with staff on hours, break policies, and attendance expectations
    • ● Supported hiring by writing job descriptions, conducting candidate outreach, and scheduling interviews
    • ● Led employee meetings to address feedback, clarify expectations, and boost morale
    • ● Performed cleaning and maintenance of golf simulators to ensure peak performance and high-quality guest experience
    • ● Submitted beverage orders to keep bar stocked and ready for guests
    • ● Coordinated events with vendors and guests for smooth, successful experiences
  • T-Mobile
    Associate Manager
    March 2020 - March 2025 (5 years)
    • ● Provided ongoing performance coaching and real-time feedback for direct reports
    • ● Documented performance trends and supported managers in formal improvement discussions
    • ● Ensured scheduling compliance and accuracy across labor planning tools
    • ● Balanced store needs with employee preferences and local labor law considerations
    • ● Participated in T-Mobile's L.E.A.D. program (2022–2023), emphasizing HR strategy and leadership development
    • ● Acted as onboarding liaison for new employees, ensuring completion of training and early milestones
    • ● Helped with systems access setup, policy walkthroughs, and first-week check-ins

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Education

  • Master of Science
    Purdue University
    2025
    Master of Science
  • Bachelor of Science
    Purdue University
    2014
    Bachelor of Science

Skill set

Categories