Freelancer profile translated to English.

Description

Technician in Computer Network Engineering with over 6 years of experience providing comprehensive hardware and software solutions. My focus is on ensuring business operational continuity through high-quality user support and the implementation of cutting-edge technological tools.

Areas of Expertise:

Server and Network Administration: Specialist in Linux (Debian/Ubuntu) and Windows environments, including the implementation of proxy, mail, and file servers.

Infrastructure Management: Experience in structured cabling and network monitoring using tools like WhatsUp Gold.

Multiplatform Support: Advanced technical assistance for Windows, Linux, Android, and iOS systems, as well as AS400 system support.

Security and Optimization: Solid knowledge in Microsoft Cybersecurity, Perimeter Security, and antivirus administration.

Management Tools: Configuration and maintenance on the Zoho platform, domain user administration, and Office 365 accounts.

Languages

Spanish
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

GARAN DE EL SALVADOR
TECHNICAL SUPPORT
January 2019 - January 2023 (4 years)
•• Preventive and corrective maintenance of computer equipment.
•• Structured cabling.
•• Administration of Linux servers (Debian) (Ubuntu) and
Windows.
•• Implementation of Linux proxy server.
•• Implementation of network monitoring software (WhatsUp Gold).
•• Software installation.
•• Configuration of Android Tablets and iOS phones,
•• Installation of label printers.
•• Installation and configuration of printers, multifunction, dot matrix and laser printers.
•• Implementation of Linux mail and file server (Debian and Ubuntu)
•• Antivirus administration.
Analytical skills
IMPRESSA REPUESTOS
IT OPERATOR
January 2024 - Today (2 years and 5 months)
San Salvador, El Salvador
•• Maintenance analysis and planning.
•• Analysis and creation of end-user requests.
•• Creation of domain users.
•• Creation of Office 365 accounts.
•• Printer configuration.
•• Development in .NET
•• End-user support.
•• AS400 system support.
•• Configuration and maintenance in Zoho tool.
•• Support for different types of Windows, Linux, iOS, Android systems.
Business Analysis Analytical skills Virtual Assistance Technical Assistance Network Administrator