Brian H.

Strategic and technical support for companies in optimizing their processes and deploying their digital tools.

Key achievements:

No-Code Development: Design and deployment of professional websites and conversion-optimized landing pages (particularly on Wix Studio).

Process Automation & CRM: Technical interconnection between websites and customer relationship management tools. Implementation of the Brevo ecosystem for capturing, centralizing, and automatically managing incoming leads.

Efficiency Consulting: Audit of time-consuming tasks and structuring of automated data flows to save operational teams time.

Digital Marketing & Communication Project Manager – Digidoc Services

At Digidoc Services, a specialist in document digitalization and DMS solutions in Luxembourg and France, I managed all digital, web, and print activities to enhance visibility, generate leads, and support the company's digital transformation.

Main responsibilities & achievements:

🔹 Definition and deployment of multi-channel marketing strategies (SEO, SEA, email campaigns, automation with n8n/Zapier) and custom digital project management

🔹 Creation of multimedia content: web writing (blog, customer testimonials), visual and animation creation, video editing, print materials (flyers, brochures, roll-ups)

🔹 Social media management and engagement: development of e-reputation, strategic digital monitoring, community management (LinkedIn, Instagram, YouTube)

🔹 Website administration: redesign, WordPress management (Divi, Elementor), SEO & UX optimization, regular reporting (Google Analytics, Ubersuggest)

🔹 Marketing automation: CRM implementation (Brevo), segmented campaigns, automated prospecting (Waalaxy, LinkedIn)

🔹 Sales support: creation of sales support tools, development of targeted advertising campaigns, organization and coordination of professional events

🔹 Performance analysis: KPI monitoring, detailed reporting, recommendations to maximize ROI and improve internal processes

Tools and skills used: WordPress, Canva, Photoshop, Capcut, Google Analytics, Google Ads, Brevo, n8n, Zapier, Waalaxy.

As a versatile employee at Carrefour Market under my student contract, I had the opportunity to develop various skills in the supermarket sector.

My responsibilities included:

🔹 Shelf stocking and inventory management: restocking shelves, checking expiration dates, and managing product rotation.

🔹 Customer service and advice: assisting customers, guiding them in the store, and answering specific requests.

🔹 Checkout and transaction management: operating the cash register, handling various payment methods, and customer loyalty.

🔹 Store maintenance and organization: maintaining shelf cleanliness and adhering to hygiene and safety standards.

This experience allowed me to develop my service orientation, rigor, and versatility in a dynamic and demanding environment.