BMFreelancer profile translated to English.
Back to original languageAbout Brandy
Remote sales representative with over 4 years of experience, specializing in telephone prospecting, B2B/B2C appointment setting, and customer relations.
I have worked in various sectors (banking, energy, non-profit), where I developed strong skills in persuasion, customer loyalty, and adapting my approach to client needs.
I am proficient in CRM tools, customer file management, and I can work independently while meeting set objectives.
My services:
– Telephone prospecting / appointment setting
– Customer follow-up / sales follow-up
– CRM management and database updates
– Sales pitch adapted to your offer
Available for remote work only
French
Native or bilingual
English
Basic
Remote only
Primarily works remotely
Experience
- BNP ParibasRemote Banking AdvisorDecember 2025 - Today (6 months)Specialized in customer relations with experience in the banking sector at BNP Paribas. I assist individuals in managing their requests, communication, and follow-up of their needs with seriousness, attentiveness, and efficiency.
- AvemRemote Sales RepresentativeBANKING AND INSURANCEMarch 2024 - Today (2 years and 3 months)Lyon, FranceOutgoing calls from an existing customer database.Needs analysis to propose upselling offers for bank cards.Targeted sales arguments to convince and retain customers.Use of CRM tools for tracking customer interactions and managing sales opportunities.
- Association sourire d'enfantTelephone ProspectorCIVIC AND SOCIAL ORGANIZATIONSNovember 2023 - January 2024 (2 months)Lyon, FranceOutgoing calls to businesses as part of support actions for the association.B2B telephone prospecting to present the association's actions and obtain commitments.Presentation of associative objectives to mobilize professional contacts.
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Education
- Higher Technician Certificate in Negotiation and Digital Customer RelationsEBM BUSINESS SCHOOL2023
- BaccalaureateLycée Jean Lurçat Paris 132020baccalauréat