Brandon K.

My name is Brandon, I am co-founder of 46 Agency and currently a student in B.Sc. Digital Business. With a hybrid profile combining technical rigor and relational excellence, I help freelancers and SMEs optimize their digital tools so they can focus on their core business.

💡 My background in a nutshell:

I worked as a Data Analyst for a major Apple project (with an accuracy score of over 95% on very strict guidelines) and managed customer relations and disputes as an Assistant Manager in the wellness sector. I know how to bridge the gap between pure technology and the people who use it.

🛠️ What I can do for you:

IT & Infrastructure Support: Expert configuration of your Apple (iOS, macOS) and Microsoft 365 ecosystem. Troubleshooting and user support (Helpdesk).

Digital Transition & CRM: Implementation, setup, and optimization of your CRM to manage your clients effectively.

Automation & AI: Integration of artificial intelligence tools to automate your time-consuming and administrative tasks.

Data & Customer Service: Processing and qualification of databases, management of your first-level customer support tickets.

⭐ Why work with me?

Mastered asynchronous communication: I am 100% autonomous working remotely.

Multilingual: French and Lingala (native), English (C1 - fluent), German (B2). Perfect for your international projects.

Solution-oriented: My goal is not to sell you a complex tool, but the tool adapted to your problem.

📩 Ready to optimize your digital daily life? Contact me to discuss your project!