Freelancer profile translated to English.
Back to original languageAbout Bourezgui
I am Hamza, with over 7 years of experience in French telephone sales (B2B and B2C prospecting).
I offer telemarketing services in French for customer service, call handling (inbound and outbound), commercial follow-up, and administrative support. I have good communication skills, a professional demeanor, and the ability to adapt to different sectors and CRM tools.
I work with seriousness, punctuality, and a focus on results and customer satisfaction.
Arabic
Native or bilingual
Spanish
Fluent
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Free FreelancingTelemarketerRETAIL (LARGE RETAILERS)January 2026 - Today (5 months)Customer service in French (inbound and outbound calls)Telemarketing and telephone salesCommercial prospecting and lead generationCustomer follow-up and loyaltyIncident and complaint managementAppointment and order confirmationAfter-sales supportDatabase and CRM updatesSatisfaction surveysCustomer support via email and chat in French
- MyoplaInternal Sales ManagerJanuary 2021 - January 2023 (2 years)Management and supervision of internal B2B sales. Coordination of telemarketing teams and objective tracking. Optimization of sales processes and reporting to management.
- MyoplaOnline Sales Team LeaderJanuary 2020 - January 2021 (1 year)Coordination of an online B2B sales team. Prospecting strategy and contract closing. Team training and motivation.
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Education
- High School DiplomaBachillerato