About Bougouma
French
Native or bilingual
English
Fluent
Experience
- VertbaudetCRM Campaign Targeting OfficerOctober 2020 - Today (5 years and 10 months)PROGRAM DAILY COMMERCIAL CAMPAIGNSTarget relevant customers for each CRM campaignComply with commercial pressure rulesAssign exclusive offers to the right customer accounts (tagging)Schedule campaign triggersEnsure good deliverability of emails, SMS, push, etc. OPTIMIZE CUSTOMER TARGETINGRespect the SMS budget and optimize its ROIImplement a regular testing plan on different customer profiles, media, campaignsRegularly monitor, measure, and communicate campaign performance
- Nova TechnologyCRM ConsultantJanuary 2020 - July 2020 (6 months)Configure email, push, and SMS campaignsTarget customers in Adobe Campaign, Salesforce, and AccengageCreate Data Extensions in Email Studio (Salesforce)Distribute marketing campaignsTargeting and configuration of push notification campaignsPerformance tracking reporting
- Business&DecisionCRM ConsultantJune 2016 - December 2019 (3 years and 6 months)Configure email, push, and SMS campaignsTarget customers in Adobe Campaign, AccengageCreate Data Extensions in Email Studio (Salesforce)Distribute marketing campaignsMonitor campaign KPIs
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Education
- Master 2 Survey Engineering in Social Sciences (IESS)Université Sciences et Technologies2015Master 2 Ingénierie d'Enquête en Sciences Sociales (IESS)
- Master 2 Sociology/ Development Issues and Practices in Southern CountriesUniversité de Strasbourg2012Master 2 Sociologie/ Enjeux et Pratiques de Développement dans les Pays du Sud