Freelancer profile translated to English.
Back to original languageAbout Bou
Passionate and extremely versatile, I am committed to providing high-quality service whatever your needs. You need someone solid and reliable because you don't have time to waste, and I understand that, which is why I strive to meet your requirements.
English
Fluent
French
Native or bilingual
Can work on-site
Rodez (up to 10km)
Experience
- Sabena technicsSystems and Network AdministratorApril 2023 - December 2023 (8 months)Toulouse, FranceHired as an IT Support Technician in a dynamic design office, I had the opportunity to apply and expand my IT support skills. During this experience, I effectively managed operating systems, the network, and IT security, ensuring top-quality technical support to users. This position allowed me to develop an in-depth understanding of the specific needs of the design office sector, while reinforcing my problem-solving and customer service-oriented approach. My work contributed to improving the reliability and efficiency of IT processes, playing a key role in supporting daily operations and engineering projects.-Assistance to users in person and remotely-Diagnosis and resolution of hardware and software problems-Installation, configuration, and maintenance of Windows systems-Configuration and maintenance of routers-Management of firewalls and intrusion prevention systems-Knowledge of TCP/IP, DNS, DHCP, VPN protocols-Awareness of cybersecurity and best security practices-Experience with cloud services (Azure)-GLPI ticketing tools
- RozièreIT Systems TechnicianSeptember 2024 - October 2024 (1 month)Bozouls, FranceMission to update the infrastructure and assist users day of the infrastructure and assist users.
- Sabena TechnicsSystems and Network AdministratorApril 2023 - December 2023 (8 months)Toulouse, FranceHired as an IT Support Technician in a dynamic design office, I had the opportunity to apply and expand my IT support skills. During this experience, I effectively managed operating systems, the network, and IT security, ensuring top-quality technical support to users. This position allowed me to develop an in-depth understanding of the specific needs of the design office sector, while reinforcing my problem-solving and customer service-oriented approach. My work contributed to improving the reliability and efficiency of IT processes, playing a key role in supporting daily operations and engineering projects. -Assistance to users in person and remotely -Diagnosis and resolution of hardware and software problems -Installation, configuration, and maintenance of Windows systems -Configuration and maintenance of routers -Management of firewalls and intrusion prevention systems -Knowledge of TCP/IP, DNS, DHCP, VPN protocols -Awareness of cybersecurity and best security practices -Experience with cloud services (Azure) -GLPI ticketing toolsExperience
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Education
- Administration and management of computer science / information technologiesCESI École Supérieure de l'Alternance2022Administration et gestion de l'informatique / technologies de l'information
- 3DESMA20123D