Freelancer profile translated to English.
Back to original languageAbout Boris
Senior consultant specializing in SAP Concur, with over 9 years of experience in project management, functional consulting, and client support in SaaS environments.
I assist companies in deploying, optimizing, and adopting Travel & Expense solutions, from the scoping phase to hypercare support, in international and multi-entity contexts.
Accustomed to working in Agile, V-cycle, and Waterfall environments, I am currently pursuing SAP S/4HANA FI/CO and SAP Activate certifications to strengthen my expertise in finance processes and SAP integration.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- Mirabaud SASAP Concur ConsultantBANKING AND INSURANCEOctober 2025 - December 2025 (2 months)Genève, Switzerland
- Project Plan: Development of the plan for 13 countries, defining key actions and projected timeline.
- Configuration Review & Testing: Review and optimization of SAP Concur configuration, and production tests to validate the expense report workflow.
- User Management: Cleaning, import, and consistency check for 700 users.
- Communication & Training: Coordination with the Change Management team, creation of an e-learning site, and facilitation of sessions for end-users, accountants, and support staff.
- Hypercare Support: Assistance
- Credit Agricole Consumer Finance & MobilityDeployment Consultant & Partner Feedback CoordinationBANKING AND INSURANCEJune 2025 - September 2025 (3 months)Paris, France
- Project Launch: Coordination of the deployment of the new digital subscription process (pilot phase then ramp-up).
- Operational & Strategic Committees: Facilitation of daily stand-ups and committees with business, IT, Data, UX, Product, and partners for prioritization, arbitration, and overall monitoring.
- Field Support & Go-Live: Support for 15 partner stores, collection of feedback, and securing the deployment, ensuring 60% adoption from the pilot phase.
- Corrective & Hypercare Coordination: Coordination of corrective actions with Product, Infrastructure, and Development, and monitoring of resolution via JIRA during the hypercare phase.
- Continuous Improvement: Optimization of the customer journey and harmonization of practices between entities and partners.
- CimesMigration Project Manager / Customer Success ManagerHUMAN RESOURCESSeptember 2024 - December 2024 (3 months)Courbevoie, France
- Migration Plan: Development of the migration plan and presentation materials (RACI), definition of phases, steps, and responsibilities, and organization of workshops and monitoring committees.
- Coordination & Communication: Facilitation of launch meetings, weekly monitoring, and reporting to clients (adoption status and detailed reports).
- User Support: Management of tickets via Intercom and writing user stories on JIRA for enhancements and anomaly resolution.
- Key Results: Intensive steering of alignment meetings, writing user stories and handling tickets, first client migrations successfully completed.
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Education
- Master's degree, Control, Audit & ConsultingInstitut Supérieur de Gestion2015Master's degree, Control, Audit & Consulting
- Training, IT Business AnalysisFitec2016Training, IT Business Analysis
Certifications
- PRINCE2® 6th Edition FoundationAXELOS
- ITIL®4 FoundationAxelos
Skill set
Categories
- Other