Borges Lydie

Telecom project manager with over 10 years of experience, specializing in FTTH fiber optic network deployment since 2019. I am involved in the management of connection projects, coordination of field teams, and management of subcontractors in multi-operator environments.

As the point person for operational deployment monitoring, I ensure service quality, deadline adherence, and intervention performance, in liaison with infrastructure operators and internal teams.

I also support the analysis of malfunctions, the implementation of corrective actions, and the monitoring of key performance indicators (KPIs) to optimize performance and streamline processes.

Key skills:

FTTH Deployment | Telecom Project Management | Subcontractor Coordination | KPI Monitoring | Field Intervention Management | Service Quality | Fiber Optic Networks

Consultant for the operator ALTICE SFR:

Operational point person ensuring FTTH project supervision, team support, customer relations, and external partner management.

Operational team lead, providing daily technical and organizational support.

Onboarding and skills development for new employees.

Supervision and contribution to the development of tools for the launch and monitoring of FTTH links.

End-to-end monitoring of FTTH links from planning to commissioning.

Customer Relations: Production monitoring, personalized support, and request management.

Operational support to project managers in managing and resolving blocking issues.

Supervision and control of FTTH project progress (deadline adherence, quality, reporting).

Subcontractor management (ERT, Icart, Circet).

Analysis of intervention reports to ensure compliance.

Facilitation of installer steering committee meetings to ensure smooth project execution.

Implementation and updating of internal procedures for managing FTTH links.