About Blardo
- Email and calendar management, and appointment scheduling
- Remote customer support — quick responses, rigorous follow-up
- Data entry, Excel & Google Sheets
- Document organization on Google Drive & Notion
- Task automation via Zapier and Make
- Monthly editorial calendar — 30+ posts scheduled and published
- Visual creation on Canva
- Instagram, Facebook, LinkedIn, TikTok management
- CapCut video editing — Reels, Shorts, TikTok
- Moderation, engagement, and organic growth
- Monthly performance reporting
- Complete management of Airbnb, Booking reservations
- Traveler communication in French and English — response within 1 hour
- Check-in/check-out coordination and digital welcome
- Customer review management — 4.8/5 rating maintained
- Listing optimization and pricing
- Automatic messages and procedures on Notion
- Automated workflows on Notion, n8n, and Make
- Tool integration: Slack, Trello, Asana, Airtable
- Optimized processes to save time each week
French
Native or bilingual
English
Conversational
Experience
- Hôtes particuliers (missions freelance)Airbnb Manager & Rental ConciergeREAL ESTATEApril 2025 - Today (1 year and 2 months)🎯 Tasks completed:🏠 Full management of Airbnb, Booking reservations — acceptance, modifications, cancellations, 0 missed bookings🌍 Multilingual communication with travelers in French and English, average response time under 1 hour🔑 Check-in and check-out coordination: personalized instructions, key handover, digital welcome⭐ Management and strategic response to customer reviews — average rating maintained at 4.8/5 or higher🚨 Real-time resolution of unforeseen issues and traveler requests, 7 days a week📝 Optimization of Airbnb listings: rewriting descriptions, structuring, pricing recommendations🤖 Implementation of automatic message sequences to improve the traveler experience📆 Synchronization of multi-platform calendars to avoid double bookings🗂️ Organization of internal procedures on Notion: checklists, property sheets, service provider contacts
- Clients indépendants (missions freelance)Freelance Community Manager — Fashion & CosmeticsFASHION AND COSMETICSMarch 2024 - Today (2 years and 3 months)Nouvelle France, Mauritius🎯 Tasks completed:📅 Creation and management of monthly editorial calendars — 30+ product posts scheduled each month🎨 Production of professional visuals (posts, stories, reels, banners) on Canva📱 Active management of Instagram, Facebook, and LinkedIn accounts — posting, scheduling, optimization🎬 Editing short videos for Reels, TikTok, and YouTube Shorts using CapCut💬 Daily moderation: responding to comments and private messages within 2 hours on average📈 Organic follower growth through a consistent and coherent content strategy✍️ Copywriting and writing of captions optimized for engagement📊 Monthly performance reporting: reach, engagement, growth, post analysis
- Clients indépendants (missions freelance)💼 Freelance Administrative Virtual AssistantE-COMMERCEJanuary 2023 - Today (3 years and 5 months)Paris, France🎯 Tasks completed:📧 Daily management of email inboxes for multiple clients simultaneously — up to 150+ emails processed per week, sorting, replies, archiving, automatic filters🙋 Multichannel remote customer support: handling requests, file tracking, follow-ups, ticket closure📆 Complex calendar management: scheduling, multi-stakeholder coordination, reminders, handling unforeseen issues📊 Data entry, processing, and structuring of client and sales data — delivered error-free and on time📈 Creation and updating of Google Sheets and Excel dashboards (formulas, conditional formatting, charts)🗂️ Digital organization and archiving on Google Drive: clear structure, easy access✍️ Writing of minutes, reports, and administrative documents ready for sending
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Education
- Community Management & Digital Communication TrainingOnline Training2021Formation orientée vers la gestion professionnelle des réseaux sociaux, la création de contenus digitaux et le développement de la présence en ligne des entreprises. Compétences développées : • Création et planification de contenus • Gestion de calendriers éditoriaux • Animation de communautés en ligne • Création de visuels • Gestion des messages et commentaires • Analyse des performances des publications • Communication digitale adaptée aux marques et aux clients
- Virtual Assistance & Administrative Support TrainingIn-Person Training2022Formation axée sur l’assistance administrative à distance, l’organisation professionnelle et le support opérationnel Compétences développées : • Gestion d’emails professionnels • Gestion d’agendas et prise de rendez-vous • Support client et relation professionnelle • Organisation de documents et fichiers numériques • Saisie et traitement de données • Utilisation d’Excel, Google Sheets et outils collaboratifs • Suivi administratif et coordination des tâches à distance