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Blandine SerranoBS

Blandine Serrano

Senior Real Estate Claims Manager

€556/day
Narbonne, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Blandine

Senior freelance real estate claims manager.

With over 20 years of experience in real estate claims management, I act as an independent claims manager to handle your files, from opening to closing (MRH, MRI, DO).

With solid training, my experience acquired in co-ownership management (12 years including management positions) and in social housing offices (8 years) allows me to be immediately operational on complex and high-volume portfolios.

Registered independent contractor (SIRET) with professional liability insurance, I offer reliable, secure, and immediately operational services to assist co-ownership managers, social landlords, insurers, and expert firms in the complete or partial outsourcing of their files.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Conciliateurs de Justice
    Internship
    LEGAL
    May 2024 - June 2024 (1 month)
    Narbonne, France
    - File preparation and review,
    - Participation in hearings,
    - Participation in expert meetings,
    - Participation in conciliation meetings,
    - Report writing,
    - Relations with individuals and professionals,
    - Relations with experts,
    - Relations with magistrates...
    Procedure management Insurance Conciliation Writing skills Interpersonal skills
  • OPH HERAULT LOGEMENT
    Property Manager
    REAL ESTATE
    January 2014 - January 2022 (8 years)
    Hérault, France
    - Social housing property management, inventory reports,
    - Claims management (Multi-risk, Perfect Completion Guarantee, Biennial Guarantee, Construction Defect Insurance): inspections, declarations, file management, work management (origins and consequences of claims), closing,
    - Participation in expert assessments,
    - Ordering and monitoring of works: quotes, monitoring, acceptance, reserve management, invoice validation,
    - Acceptance of new buildings, rental process, management of reservations
    - Relations with tenants, experts, companies
    Real estate claims management Real estate law Rental management Social housing management Writing skills
  • CL CONSEILS
    Real Estate Legal Secretary
    REAL ESTATE
    April 2013 - June 2013 (2 months)
    34500 Béziers, France
    - Drafting leases,
    - Management of client signatures,
    - Entry of departure notices,
    - Organizational and administrative management,
    - Participation in co-ownership council meetings and general assemblies,
    - Relations with landlords and tenants...
    Real estate law Rental management Co-ownership management Writing skills Interpersonal skills

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Education

  • BUT Legal Careers
    IUT Narbonne
    2025
    B.U.T. Carrières Juridiques
  • Institute of Construction and Housing (I.C.H.) - Montpellier I Faculty of Law

Certifications

  • Google AI Essentials
    Coursera
    2026
    https://www.coursera.org
    Use AI responsibly Produce more efficiently with AI Understand the ethical challenges of AI

Categories

  • Other