Biviana Rodriguez

As part of the regulatory management team, I coordinate the processing of more than 20 flight permits annually with civil aviation authorities, for a portfolio of international airlines operating routes between Spain, Colombia, and Venezuela, including charter operations, ensuring zero regulatory non-compliance incidents. I maintain direct contact with client management, directors, and administrative staff, and collaborate closely with the Vice-presidency in managing strategic information and highly complex governmental procedures. I designed a cloud-based documentary management system that ensures immediate data availability for legal audits. As part of the team, I provide agile and immediate responses to international B2B clients' inquiries regarding the status of procedures and regulatory processes.

I conducted active searches for technical profiles using social recruiting strategies on LinkedIn, under the direction of management, to whom I presented interviewed profiles for validation. I coordinated and executed virtual competency-based interviews, and maintained full candidate traceability using Trello, consistently meeting finalist submission deadlines. I maintained direct contact with client companies in the selection process, coordinating with their Human Resources or Management departments as appropriate.

I managed billing, cash control, and operational cost analysis for the business comprehensively. I administered the complete payroll and social benefits cycle for the team, ensuring punctual and accurate payments. I provided preventive and corrective technical support for hardware and software infrastructure, ensuring uninterrupted operational continuity.