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Bill SinghBS

Bill Singh

Experienced QA engineer and a natural manager

€121/day
Vancouver, CA
3-7 years

Average response time: 1 hour

About Bill

I'm a QA Engineer with over 7 years of experience testing iOS and web applications across some of the most demanding digital platforms in e-commerce, OTT streaming, and enterprise systems.
What draws me to QA is simple — I have a natural eye for detail and a genuine drive to get things right. I catch what others miss, and I take pride in that. Beyond the technical side, I'm a natural leader and communicator. I've managed and mentored teams, run large-scale QA projects end-to-end, and also worked independently on focused engagements — and I've thrived in both settings.
I bring a rare mix of technical depth and people skills. Whether it's building an automation framework from scratch, defining a master test plan, coordinating across vendors and stakeholders, or training a junior tester — I'm equally comfortable in all of it.
Quality to me isn't just about finding bugs. It's about building confidence in a product before it reaches the user.
  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Lululemon Athletica
    QA Engineer
    E-COMMERCE
    May 2022 - Today (4 years and 1 month)
    Vancouver, BC, Canada
    QA Engineer (Contract) – Lululemon Athletica
    May 2022 – Present | Vancouver, BC
    Led QA across multiple high-traffic e-commerce projects on iOS and web platforms, covering front-end, back-end, and API systems. Acted as QA lead on feature teams, owning test planning, task allocation, environment management, and sign-off. Built and maintained automated test frameworks using Selenium WebDriver and Python, and supported the rollout of an AI-powered test case generation tool integrated with Jira.
    Key projects include:

    Next Gen E-commerce (NGC): Replaced legacy systems with microservices for Cart, Shipping, and Payments. Executed master test plans, API testing via Postman, and regression/UAT/E2E test cycles. Integrated test suites into CI/CD pipelines via Azure DevOps.
    Estimated Delivery Date (EDD): Validated delivery date calculation and Order-By/Get-By logic across platforms. Covered timezone handling, edge cases, and API validation to ensure accuracy across shipping methods.
    Apple Wallet Order Tracking: Led QA for Lululemon's integration with Apple Wallet and Narvar for real-time order tracking. Handled API validation, E2E testing, and cross-vendor QA coordination.
    UI Redesign: Functional and UI testing across redesigned checkout, bag, and error state components.
    Other: Payment integration testing (Givex Gift Card), inventory system migration validation (DIS).

    Tools: Selenium (Python), Postman, Jira, Azure DevOps, TestRail, Charles Proxy, SQL, AWS, Git/Bitbucket, Xcode, Splunk.
    Python API iOS Xcode AI Agent
  • Accedo.tv
    QA Analyst (Contract)
    August 2021 - May 2022 (9 months)
    Toronto, ON, Canada
    • • Led QA for the Peloton OTT application on iOS and tvOS platforms
    • • Designed master test plans and executed API testing using Postman; performed network debugging using Charles Proxy
    • • Validated back-end data using SQL and monitored application performance via Datadog
    • • Used Datadog and Splunk dashboards to track API performance, app stability, and error trends during major releases
    • • Provided L2 incident triage and collaborated with L3 and service management teams
    • • Produced concise test documentation for major releases
    • • Liaised with client stakeholders to align QA strategy and delivery timelines
    • • Conducted test monitoring and control throughout the release cycle, tracking defect trends and coverage metrics
    iOS API Managing teams Google Analytics SQL
  • You.i Labs
    QA Analyst
    DIGITAL AND IT
    April 2016 - February 2020 (3 years and 10 months)
    Ottawa, ON, Canada
    QA Analyst – You.i Labs
    Apr 2016 – Feb 2020 | Ottawa, ON
    Led QA testing of cross-platform OTT applications for major clients across iOS, Android, PS4/5, Xbox, Roku, Samsung, LG, and Nintendo. Executed test cycles covering DRM, video playback, and user session scenarios. Developed and maintained Selenium WebDriver-based automation scripts and contributed to framework design across the team.
    Mentored new hires, created onboarding guides, and delivered test automation training materials to standardize QA practices. Participated in release planning and stakeholder alignment for large-scale deployments. Supported performance and load testing using Apache JMeter to assess back-end stability under varying traffic conditions.
    Tools: Selenium WebDriver, Charles Proxy, Xcode, Mongo Compass, Apache JMeter.

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Education

  • Certified Product Owner
    2020
    Certified Product Owner
  • Bachelor of Engineering
    CSVTU
    2012
    Bachelor of Engineering

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