Freelancer profile translated to English.
Back to original languageAbout Billal
Versatile professional with over 10 years of experience in information systems, IT asset management, and administration of ERP and ETL tools. Strong technical background with expertise in WinDev, Python, SQL, and a good command of project management. Results-oriented, involved in continuous improvement, user support and system reliability.
French
Native or bilingual
Arabic
Native or bilingual
English
Basic
Remote only
Primarily works remotely
Experience
- UNODISBusiness Solution Manager – Operations, Marketing and BusinessJanuary 2022 - Today (4 years and 5 months)1. Analysis & Planning Understanding the business needs of operational and marketing teams. Identifying improvements to existing systems and processes. Defining IS projects in line with strategic objectives. 2. Management of IS Projects Coordination of IS projects (deadlines, resources, objectives). Selection of appropriate technical solutions. Support for change during the deployment of solutions. 3. ERP & Business Software Configuration and customization of the ERP (Sage, Meti). Functional supervision (stocks, orders, accounting, etc.). Configuration of user and commercial interfaces. 4. Cash register & sales promotion tools Management and configuration of cash register systems. Implementation of promotions, discounts, loyalty programs. Monitoring of point-of-sale activity and analysis of sales performance.
- NUMIDISIT PilotJanuary 2018 - January 2022 (4 years)Management of the IT infrastructure of a store of more than 5000 m² Technical support, hardware/software maintenance Monitoring of network and system equipment
- NUMIDISSocial OfficerJanuary 2014 - January 2018 (4 years)Monthly declarations (CNAS, accidents, illnesses) Monitoring of recruitment, staff integration HR reporting, workforce management and payroll via Sage
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Education
- Senior Technician in Network and Computer SystemNATIONAL SPECIALIZED INSTITUTE OF VOCATIONAL TRAINING2014Technicien Supérieur en Réseau et Système Informatique
- FundamentalsCCNA ExplorationFundamentals