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Bilel MerkikouBM

Average response time: 1 hour

Freelancer profile translated to English.
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About Bilel

🔧 Systems & Network Administrator | IT Support Level 3

IT infrastructure specialist with solid expertise in Windows/Linux systems administration and enterprise network management.

✅ MY SERVICES:
- Level 1, 2, and 3 technical support (complex incident resolution)
- Windows Server and Linux server administration
- Active Directory, DNS, DHCP management
- Enterprise network configuration and maintenance
- System migration and data backup
- Virtualization (VMware, Hyper-V)
- IT security and firewalls

🎯 WHY CHOOSE ME:
- Fast and efficient interventions, even in emergencies
- Sustainable solutions tailored to your needs
- Clear communication with non-technical users
- Available for remote work for optimal support

💼 IDEAL FOR:
SMEs, firms, associations seeking reliable IT support or specific expertise for projects.

Contact me to discuss your IT needs!
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Client (BSL Groupe)
    Network Administrator
    PUBLIC SAFETY
    August 2025 - Today (11 months)
    Paris, France
    • Migration of Emails from OVH to Office365
    • Management of Office365 admin console
    • Backup of Emails on the Office365 Admin console
    • Create + manage (users + shared mailboxes + distribution lists)
    Windows Server 2022 Linux (Ubuntu, CentOS) Monitoring réseau Configuration routeurs/switches DNS/DHCP
  • GROUPE GALAXY
    Network and System Administrator
    January 2016 - January 2018 (2 years)
    • Fleet management.
    • Printer/Scanner management.
    • Security management
    • Create + manage (users + shared mailboxes + distribution lists)
  • NOVATIM GROUPE SEPTEO
    Network and System Administrator
    January 2020 - January 2021 (1 year)
    • Troubleshooting client issues for O365 problems
    • Troubleshooting client issues for Network problems
    • Troubleshooting client issues for VPN problems (OpenVpn, navista, watchguard, forticlient)
    • Troubleshooting client issues for HARD problems (printers, PC, SCANNER)
    • Troubleshooting client issues for Firewall problems
    • Troubleshooting client issues for Internet connection problems
    • Troubleshooting client issues for OVH problems
    • Troubleshooting client issues for Appliwave problems
    • Troubleshooting client issues for Server problems

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Education

  • Applied Degree in Computer Science
    2013
    Licence Appliquée en Informatique
  • CISCO Certificate (CCNA)
    2010
    Certificat CISCO (CCNA)

Skill set

Categories