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Bilel HandousBH

Bilel Handous

Lead Infrastructure & Production

On-demand
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Bilel

Expert Infrastructure & Production IT, I intervene on critical environments with an approach focused on reliability, performance, and industrialization.

With solid experience in designing technical foundations, implementing DevOps pipelines, and operating complex infrastructures, I support my clients in architecture phases as well as deployment and operational maintenance.

Accustomed to high-stakes contexts, I manage RUN (MCO), major incident management, root cause analysis, and continuous platform improvement, covering all dimensions: system, infrastructure, and application.

My positioning: secure, structure, and make your IT environments reliable while bringing a transverse and strategic vision.
  • French

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • RTE
    Expert Infrastructure & DevOps – IT Project / Technical Foundation Implementation
    ENERGY AND UTILITIES
    July 2022 - December 2024 (2 years and 5 months)
    Paris, France
    As part of a structuring IT program, I contributed to the design and implementation of a transverse technical foundation intended to support critical applications and high-volume data flows.

    The scope included:
    PostgreSQL, NiFi, Kafka, Docker Swarm, GlusterFS, Grafana, the ELK suite (Elasticsearch, Logstash, Kibana) as well as Keycloak for identity and access management.

    Main Responsibilities:

    - Definition of reference architectures (HA, scalability, resilience, security)

    - Technical benchmark and performance analysis

    - Design and implementation of POCs for architectural choice validation

    - Platform industrialization and deployment

    - DevOps pipeline implementation (AWX, Jenkins, Ansible)

    - Deployment automation and environment standardization

    - Operational Maintenance (MCO): supervision, optimization, incident management, capacity planning, and technical evolutions

    This role involved a strong transverse expertise dimension, support for project teams, and structuring of good architecture and operational practices.
    Apache Kafka PostgreSQL Data Infrastructure and Architecture Apache Nifi Keycloak
  • RTE
    Application & Technical MCO Manager – Transverse Management
    ENERGY AND UTILITIES
    January 2025 - March 2026 (1 year and 2 months)
    Paris, France
    As part of a strategic project, I was responsible for the Operational Maintenance (MCO) of a critical business application, with full coverage of system, infrastructure, and application dimensions.

    Scope of intervention:

    - Operational production management (availability, performance, stability)

    - System and infrastructure environment monitoring

    - Monitoring and coordination of corrective actions on application components

    - Deployment support (production readiness, technical validation, team coordination)

    - Anomaly management and tracking of corrections with development teams

    - Major incident management and coordination (impact analysis, crisis cell, communication, remediation plan)

    - Root Cause Analysis (RCA) and implementation of preventive actions

    - Continuous improvement of operational and support processes

    This role required strong transverse coordination skills (technical teams, business units, software vendors), an approach focused on reliability and service quality, as well as a keen sense of priorities in high-stakes contexts.
    MCO Incident Management Infrastructure Management Spring boot Elasticsearch

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Skill set

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