Bilel Dahel

1/ Support and train users

– Offer methods that allow users to optimally use the tools in their operational context: SharePoint, Exchange, Office 365, K2, Teams

• Implementation of a training site on collaborative tools

• Creation of video tutorials

• Animation of Webinars

– Monitor and train users in best practices defined upstream with Management

2/ Be the technical referent for collaborative solutions

Ensure the proper functioning and availability of applications in collaboration with the Operations Manager

3/ Develop solutions in coordination with the business lines using the group's tools

Participate in the analysis of the specifications, the recommendation

Analyze the feasibility of the project and propose solutions

Plan project management up to the deliverable

Develop the solution and carry out tests and recipes

Deploy the application and make it available to users

Carry out experience reports

4/ Migration of Shrapoint OnPrem sites to SharePoint online

The objective of the mission is to fully take charge of transfer projects, with total or partial reconsideration, of services from the Sharepoint2010 platform to other target platforms.

Missions carried out

Coordination of the migration project as a whole,

• Steering of all identified sub-projects (depending on the content to be migrated and the preferred target)

• Planning / monitoring with the various stakeholders; regular reporting.

Qualification and validation of tooling, preparation for migration

• Selection, testing and validation of a migration tool that meets the expected technical-economic criteria.

• Qualification of the park of private spaces (~600), audit/analysis/cleaning precision of the park to be migrated and migration targets

• Qualification of the park of public spaces (~40): recovery as is or with adjustments, …

• Organization/planning of migrations

Performing migrations

• Migration of private spaces: tooled realization, recovery of gaps, tests & validations, deliveries

• Migration of public spaces: tooled or manual realization, recovery of gaps, tests & validations, deliveries

Within the collaborative service center, I ensure the customer relationship and support internal customers in the use of applications based on Office365 collaborative solutions. A good functional mastery of the Office365 suite is essential, as well as the necessary and sufficient technical background to coordinate actions with the master builders.