Freelancer profile translated to English.
Back to original languageAbout Bilal
With over 10 years of experience in customer relations, management, and training.
My role today is to work with VSEs, SMEs (restaurants, call centers, supermarkets, training centers, associations, freelancers, etc.) on their commercial strategy, creation of internal training plans, training engineering, 360° communication, as well as the total or partial management of a project.
Do you want to train in customer relations professions, solve and anticipate managerial difficulties, or implement an innovative project? Contact me!
French
Native or bilingual
English
Conversational
Arabic
Conversational
German
Basic
Spanish
Basic
Can work on-site
Strasbourg (up to 50km), Metz (up to 100km), Mulhouse (up to 100km), Besançon (up to 100km), Paris (up to 100km)
Experience
- StrascoursGeneral ManagerEDUCATION AND E-LEARNINGSeptember 2022 - Today (3 years and 9 months)Strasbourg, France
- BEBI CONSULTINGManagerApril 2021 - Today (5 years and 2 months)Strasbourg, France
- Euro Protection SurveillanceAcquisition Team ManagerNovember 2019 - May 2021 (1 year and 6 months)17 Pl. de la Cathédrale, 67082 Strasbourg, France
Reviews
Mohammed
MKIT CONSULTING
Reviewed on 8/16/2022
Thanks to Bilel, I have improved my customer relations and my verbal and non-verbal communication! Thank you
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Education
- Higher Technician Certificate, Customer Relations NegotiationESGM FORMATION2015Brevet de technicien supérieur, Négociation Relation Client