Biju Kurian

I build innovative operational solutions to deliver extraordinary outcomes for high-growth, tech-enabled, and knowledge businesses.

I enjoy solving complex operational challenges in the customer journey spanning global and local markets. I've hired and developing diverse, high-performing, fully-distributed and in-office teams for fast-paced, dynamic businesses across EMEA, NA, LATAM and Asia - including a unicorn tech startup and a Fortune 500 firm. I am inspired when working teams and businesses to help them do their best work, delivering outstanding results based on customer needs, execution excellence, shared values and ability to navigate change and uncertainty.

I love to coach and inspire individuals to reach their full potential and fulfilment.

Specialties: international expansion • operations strategy • organisational design for speed and scale • remote work playbook • entity creation & compliance • project & program management • goal setting & metrics • productivity • performance coaching • lean & kaizen • change management • culture transformation • restructuring legacy operations • P&L & budgets • outsourcing & shared services • strategic sourcing • vendor management • contracts & negotiation • hiring • career coaching • leadership development.

Domains: platform as a service, employer of record (EOR / PEO), professional services firms, recruitment, payroll & benefits, financial services, expert networks, technology, legal, entity management, market research, outsourcing, marketing, healthcare.

Reach out and let me know how I can help.