Besjan Haziri

Led UX research and design for Flynas air line at VML Dubai. Ran user research and interviews across Saudi and Gulf users, mapped the booking journey using Ful lStory session recordings and funnel analysis, and translated behavioral findings into redesigned product flows.

Leading the UX team for a tech-forward chi ldren's museum - setting direction, running research, and shaping the experience across interactive and digital touchpoints for a distinctly non-standard user base.

Conducted user research on an open data platform to understand how different audiences accessed and interpreted publ ic data. Translated findings into prioritized experience recommendations that informed the product team's roadmap decisions.