Freelancer profile translated to English.

Description

IT technician with a bachelor's degree in IT technology, with nearly two years of experience in IT support and infrastructure. Interested in networks and Windows environments (Active Directory, workstation management, network security). Curious and motivated, I wish to continue developing my technical skills.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Rcarre/Rcube
IT TECHNICIAN
TECH
September 2024 - Today (1 year and 9 months)
Capellen, Luxembourg
Level 1 and 2 user support via ticketing system (custom GLPI) Installation and configuration of Windows workstations and servers Active Directory administration (users, groups, permissions, GPOs) Deployment and management of Windows Server and Microsoft 365 environments Troubleshooting and resolution of system, network, and software problems Participation in IT infrastructure projects (setup, migration, deployment) Technical interventions for private clients / SMEs / large accounts Consulting
Windows Server Active Directory Network Administration IT Support Customer Relations
Vivalia
Secretary
MEDICAL
August 2021 - August 2022 (1 year)
Marche-en-Famenne, Belgium
Data entry and recording of medical services into the management system, ensuring data accuracy and compliance with current nomenclatures.
Management and organization of physical and digital archives, including filing, document retrieval, and updating records according to internal procedures.
Writing and formalization of operational procedures intended to standardize work practices and facilitate onboarding for new employees.
Personnel
HARDWARE MANAGEMENT
TECH
January 2018 - Today (8 years and 5 months)
Marche-en-Famenne, Belgium
Passionate about PC design and repair (desktop and laptop): custom configuration assembly, hardware and software failure diagnosis, component replacement, and performance optimization.