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Bertrand DrouhardBD

Bertrand Drouhard

Product Owner - Agile Coach - Jira Expert

€700/day
Nantes, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Bertrand

Focused on Value ❖ Creativity and Efficiency ❖ Product Vision ❖ Attention to Detail

Passion for the Agile methodology, iterative development, and continuous improvement. Adherent to the Lean Startup movement. Certified Product Owner (CSPO I and PSPO) and Scrum Master (CSM I).

Skilled at analyzing data from multiple sources and transforming it into concise and thoughtful strategic recommendations.

Entrepreneurial profile with an excellent big-picture understanding of a company's business imperatives.

Proven success in project management with teams of various sizes. Ability to quickly solve complex problems, even under intense pressure, as demonstrated during events such as the Olympic Games.

Over 15 years of experience in internet development and hosting have led to the use of a wide variety of languages, development platforms, and database systems. Proven expertise in real-time software.

Currently seeking opportunities as an Agile Coach, Product Owner, Scrum Master, or Jira Expert in the Nantes area, or remotely.
  • English

    Native or bilingual

  • French

    Native or bilingual

Can work on-site
Nantes (up to 20km), Vannes (up to 30km)

Experience

  • BPCE SI - Nantes
    Method Expert
    BANKING AND INSURANCE
    April 2024 - July 2025 (1 year and 3 months)
    Nantes, France
    Within the Methods and Support team, expert in Jira and Confluence tools. Monitoring and implementation of various projects aimed at structuring and supporting the implementation of the Tempo BPCE method, through Jira and Confluence (management and structuring of documentation). Study and implementation of a technical and organizational process for migrating around a hundred Jira projects between two Datacenter instances. Deployment of a standardized Confluence structure for about a hundred Product teams with a change management support strategy. Organization and centralization of scripts used by the team under Git and drafting of documentation materials for tool installation and implementation. SAFe training leading to SAFe Agilist certification.

    Technologies used: Jira, Confluence, SAFe, REST API, Artifactory, Linux, Groovy, Javascript, ScriptRunner; Git.
    SAFe Atlassian Confluence Atlassian JIRA Methodology Data Migration
  • Mymoneybank
    Agile Coach and Jira Expert
    BANKING AND INSURANCE
    December 2021 - July 2023 (1 year and 7 months)
    Nantes, France
    Animation of the Scrum Masters Guild
    • Preparation of meetings and facilitation
    • Surveys and implementation of identified actions
    • Refocusing on the 'Why' of the Guild (mutual support, communication, training, actions)
    Agile at Scale
    • Analysis of the current organization: limitations and possibilities
    • Elimination of dependencies where possible rather than heavy dependency management processes.
    • Study of Team Topologies to clarify team functioning and interactions
    • Jira standardization to facilitate inter-team communication
    • Standardization of work types (BAU, New, Lean, Fix, MCO)
    • Budget segmentation to differentiate the Program approach from the Product approach
    • Enterprise-level indicators (KPIs) in EazyBI / PowerBI: Time to Market, Cycle Time, Wait Time, Time spent by work type, ...
    • Documentation organization methodology (Why? How? What?), using the Diataxis framework (the 4 types of documentation)
    Implementation of Xray
    • Process and method for Test and Acceptance management
    • Tool configuration according to client context
    • Creation of standards
    • Documentation and training materials
    • Deployment
    Jira Expert
    • Jira Governance: administration levels and rights control
    • Standardization (projects, workflows, Permissions, Issue Types): meeting 95% of needs with standard solutions (team efficiency and Jira maintenance optimization)
    • Management of the Tempo add-on (Time Tracking) and differentiation of functional (Jira) and budget (Tempo) approaches
    • Risk management
    • Project synchronization tool architecture between 2 Jira instances
    • Development of Python scripts to aid Jira administration
    Skills: ITIL · Microsoft Power BI · DevOps · Kanban · Management 3.0 · Xray · Coaching · Scrum · Scrum Master · Facilitation · Python · Mentoring · EazyBI · Change Process · Agile Methodologies
    Jira Agile at Scale Python Facilitator Xray
  • Groupe Atlantic
    Business Product Owner
    INTERNET OF THINGS (IOT)
    November 2020 - December 2021 (1 year and 1 month)
    Nantes, France
    BPO (Business Product Owner) for Marketing on the project to develop and deploy a solution for event organization within the Atlantic Group, based on the integration of Salesforce (CRM), SFMC (marketing automation), and Eventdrive (event management).

    The BPO's role was to act as the liaison during the project's various phases, between the business departments (requirements gathering), the IT department (Salesforce feature backlog management), the SFMC subcontractor (development and deployment monitoring), and the Eventdrive publisher (in Product Owner mode with the development team).

    Key achievements:
    • Requirements gathering from business departments
    • Salesforce Backlog Management (writing US, prioritization)
    • PO role with Eventdrive, in direct contact with the development team (Scrum during development, Kanban afterwards)
    • Balancing functional US and technical US, considering risks and managing technical debt
    • Calculating Eventdrive velocity for planning (capacity) and budget management (cost per Story Point)
    • Defining Salesforce – Middleware – Eventdrive flows
    • Defining Eventdrive REST API (OpenAPI) and testing with Postman (unit tests and mock server)
    • Monitoring migration from Adobe Campaign to Salesforce Marketing Cloud
    • Monitoring migration from legacy CRM to Salesforce
    • Configuring the Eventdrive web platform (Participant websites)
    • Supporting the deployment of new Salesforce features (Leads and Campaigns)
    • Working with BI on the impact of migrating data from old tools/structures to the new solution.

    New skills acquired:
    • Advanced Salesforce usage (configuration, reports, list views, data model, Dataloader)
    • SFMC usage (Data Extension, journeys, personalized emails)
    • Basic Adobe Campaign usage
    Professional Scrum Product Owner Postman API User Experience Design Scrum

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Education

  • CSPO
    SCRUM ALLIANCE
    2017
    SCRUM ALLIANCE - CSPO Certified Scrum Product Owner
  • PSM I
    SCRUM.ORG
    2018
    SCRUM.ORG - PSM I - Professional Scrum Master I (score 95%), 01/2018

Skill set

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