About Bertrand
English
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French
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Experience
- BPCE SI - NantesMethod ExpertBANKING AND INSURANCEApril 2024 - July 2025 (1 year and 3 months)Nantes, FranceWithin the Methods and Support team, expert in Jira and Confluence tools. Monitoring and implementation of various projects aimed at structuring and supporting the implementation of the Tempo BPCE method, through Jira and Confluence (management and structuring of documentation). Study and implementation of a technical and organizational process for migrating around a hundred Jira projects between two Datacenter instances. Deployment of a standardized Confluence structure for about a hundred Product teams with a change management support strategy. Organization and centralization of scripts used by the team under Git and drafting of documentation materials for tool installation and implementation. SAFe training leading to SAFe Agilist certification.Technologies used: Jira, Confluence, SAFe, REST API, Artifactory, Linux, Groovy, Javascript, ScriptRunner; Git.
- MymoneybankAgile Coach and Jira ExpertBANKING AND INSURANCEDecember 2021 - July 2023 (1 year and 7 months)Nantes, FranceAnimation of the Scrum Masters Guild
- Preparation of meetings and facilitation
- Surveys and implementation of identified actions
- Refocusing on the 'Why' of the Guild (mutual support, communication, training, actions)
Agile at Scale- Analysis of the current organization: limitations and possibilities
- Elimination of dependencies where possible rather than heavy dependency management processes.
- Study of Team Topologies to clarify team functioning and interactions
- Jira standardization to facilitate inter-team communication
- Standardization of work types (BAU, New, Lean, Fix, MCO)
- Budget segmentation to differentiate the Program approach from the Product approach
- Enterprise-level indicators (KPIs) in EazyBI / PowerBI: Time to Market, Cycle Time, Wait Time, Time spent by work type, ...
- Documentation organization methodology (Why? How? What?), using the Diataxis framework (the 4 types of documentation)
Implementation of Xray- Process and method for Test and Acceptance management
- Tool configuration according to client context
- Creation of standards
- Documentation and training materials
- Deployment
Jira Expert- Jira Governance: administration levels and rights control
- Standardization (projects, workflows, Permissions, Issue Types): meeting 95% of needs with standard solutions (team efficiency and Jira maintenance optimization)
- Management of the Tempo add-on (Time Tracking) and differentiation of functional (Jira) and budget (Tempo) approaches
- Risk management
- Project synchronization tool architecture between 2 Jira instances
- Development of Python scripts to aid Jira administration
Skills: ITIL · Microsoft Power BI · DevOps · Kanban · Management 3.0 · Xray · Coaching · Scrum · Scrum Master · Facilitation · Python · Mentoring · EazyBI · Change Process · Agile Methodologies - Groupe AtlanticBusiness Product OwnerINTERNET OF THINGS (IOT)November 2020 - December 2021 (1 year and 1 month)Nantes, FranceBPO (Business Product Owner) for Marketing on the project to develop and deploy a solution for event organization within the Atlantic Group, based on the integration of Salesforce (CRM), SFMC (marketing automation), and Eventdrive (event management).The BPO's role was to act as the liaison during the project's various phases, between the business departments (requirements gathering), the IT department (Salesforce feature backlog management), the SFMC subcontractor (development and deployment monitoring), and the Eventdrive publisher (in Product Owner mode with the development team).Key achievements:
- Requirements gathering from business departments
- Salesforce Backlog Management (writing US, prioritization)
- PO role with Eventdrive, in direct contact with the development team (Scrum during development, Kanban afterwards)
- Balancing functional US and technical US, considering risks and managing technical debt
- Calculating Eventdrive velocity for planning (capacity) and budget management (cost per Story Point)
- Defining Salesforce – Middleware – Eventdrive flows
- Defining Eventdrive REST API (OpenAPI) and testing with Postman (unit tests and mock server)
- Monitoring migration from Adobe Campaign to Salesforce Marketing Cloud
- Monitoring migration from legacy CRM to Salesforce
- Configuring the Eventdrive web platform (Participant websites)
- Supporting the deployment of new Salesforce features (Leads and Campaigns)
- Working with BI on the impact of migrating data from old tools/structures to the new solution.
New skills acquired:- Advanced Salesforce usage (configuration, reports, list views, data model, Dataloader)
- SFMC usage (Data Extension, journeys, personalized emails)
- Basic Adobe Campaign usage
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Education
- CSPOSCRUM ALLIANCE2017SCRUM ALLIANCE - CSPO Certified Scrum Product Owner
- PSM ISCRUM.ORG2018SCRUM.ORG - PSM I - Professional Scrum Master I (score 95%), 01/2018