Freelancer profile translated to English.

Description

Forward Deployed Engineer | AI, Automation, and Business Applications

I help companies transform complex business problems into concrete, operational software solutions integrated into their environment.

My role: bridging the gap between team needs, technical constraints, and available technologies.

Depending on the case, the best solution may involve artificial intelligence, an AI agent, a classic algorithm, business rules, or automation. My added value is also knowing when to use AI — and when not to use it.

My interventions

Automation/AI Audit

analysis of processes and bottlenecks;
identification of automatable tasks;
estimation of time savings, costs, and ROI;
prioritization based on business impact, feasibility, and risks.

End-to-End Solution Development

Python backend and business logic;
API integration and connection to existing tools;
workflow automation;
data and document processing;
orchestration of LLMs and AI agents;
deployment in the client's environment.

Some application examples

email processing and qualification;
tender analysis and quote preparation;
customer support and internal assistants
scheduling and dispatch management;
administrative file tracking;
integration with CRM, ERP, or messaging systems;

Technologies and Skills:Forward Deployed Engineer, FDE, GenAI, Python, Backend Development, API Integration, LLM Orchestration, AI Agents, automation, RAG, Mistral, OpenAI GPT, Llama, Gemini.

Feel free to contact me to discuss your project.

Bernard Gravier

Languages

English
Fluent
French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

MAJ
On Malt
GENERATIVE AI AGENT CUSTOMER SUPPORT ON WHATSAPP
June 2025 - July 2025 (1 month)
Implementation of an AI agent for customer support integrated into WhatsApp.
Galion Project
Development and Integration of CHATGPT, Prompt Engineering
May 2023 - May 2023
Development of a Telegram chatbot using ChatGPT, answering user questions based on conversation history.
Python ChatGPT Langchain NLP Prompt Engineering
MLIB
On Malt
Generative AI Development, Chatbot, Python
May 2024 - June 2024
Generative AI Development, Chatbot, Python, LLM.
Python LlamaIndex Chatbot Machine Learning Generative AI LLMs Scikit-learn Langchain NLP

Check out Bernard's experience

Maxime

MAJ

Reviewed on 8/2/2025

Top level

Karim

MLIB

Reviewed on 10/22/2024

Our chatbot project led by Bernard was a real success. Bernard is a true expert in the field, pedagogical, responsive, he knows how to successfully complete a project from A to Z. We now have a chatbot that automates about 80% of our customer tickets. We will continue to work with Bernard in the long term. Thank you!

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