BGFreelancer profile translated to English.
Back to original languageAbout Berfîn
Hello and welcome!
I am Berfîn, a freelance administrative assistant and secretary, with several years of experience in agenda management, coordination, client follow-up, writing, and event organization. I am the reliable right-hand person who saves you time while bringing structure, rigor, and good humor to your daily life.
💼 I have worked for companies in various sectors such as real estate, commerce, sports, and construction. I am used to juggling priorities, interacting with demanding stakeholders, and moving projects forward even under pressure.
✨ What I bring to you:
- Smooth organization of your tasks and schedule
- Careful relationship management with your clients, partners, or co-owners
- Mastered tools (Office suite, professional software, CRM...)
- Clear, effective communication, always with good humor
- A real ability to adapt to your way of working
📍 Currently based in the Paris region and planning to relocate, I work remotely with complete autonomy.
📆 Whether for a few hours or several days a week, I adapt to your occasional or regular needs.
👉 Want to discuss it? Write to me and let's see how I can help you!
French
Native or bilingual
English
Fluent
Kurdish
Conversational
Remote only
Primarily works remotely
Experience
- Art et FenêtresAdministrative and Commercial AssistantCIVIL ENGINEERINGFebruary 2020 - June 2020 (4 months)Tasks (non-exhaustive):- In-person and telephone reception of clients (individuals and businesses)- Administrative management of client files: creation, follow-up, archiving- Preparation and sending of quotes, invoices, and client reminders- Scheduling of commercial appointments and technical interventions- Follow-up of supplier orders and logistical coordination- Writing and formatting of commercial letters and documents- Maintenance of tracking spreadsheets (orders, deliveries, after-sales service, reminders)- Participation in client relations: information, support, after-sales serviceSkills developed:- Sense of organization and rigor in multi-file management- Mastery of office tools (Excel, Word) and internal management software- Ability to manage priorities and work independently- Interpersonal skills and customer service orientation
- Golf BluegreenProshop ManagerSPORTSJanuary 2022 - September 2022 (8 months)Tasks (non-exhaustive)- In-person and telephone reception of golfers, members, visitors, and partners- Complete management of the Proshop: sales, restocking, cash register operation, inventory- Taking reservations and managing schedules for activities, competitions, lessons, and green fees- Coordination of staff, instructor, and event calendars- Writing, follow-up, and management of membership and service contracts- Tracking payments and managing client reminders- Organization of internal and external events: competitions, activities, partner days- Supervision of logistical setup, participant reception, and monitoring of smooth operation on the course- Regular communication with management, clients, and technical teamsSkills developed:- Event project management (planning, coordination, execution)- Excellent time and priority management- Ability to work independently on a wide variety of tasks- Commercial acumen and high-end customer relations- Mastery of booking systems, cash registers, and internal management software- Effective communication and service orientation
- FonciaCo-ownership Assistant in Property ManagementREAL ESTATEDecember 2022 - September 2024 (1 year and 9 months)Tasks (non-exhaustive):- Administrative and organizational assistance for a portfolio of co-ownerships- Handling phone calls and reception of co-owners, service providers, and suppliers- Processing routine requests from co-owners: claims, complaints, legal or technical information- Writing and distributing letters, meeting notices, minutes, and reports of general assemblies- Follow-up of works, insurance, unpaid bills, and litigation files in conjunction with the manager- Scheduling appointments and organizing technical interventions in buildings- Liaison between co-owners, service providers, and managers- Updating databases, digitizing, and filing documents- Support for annual budget preparation and accounting closingSkills developed:- In-depth knowledge of property management and the regulatory framework of co-ownership- Rigorous organization and priority management in a demanding environment- Good written and oral communication, customer service orientation- Teamwork with several managers, adaptability- Mastery of professional tools (Altaix, Office Suite, DMS, Outlook, etc.)
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Education
- Professional Baccalaureate in Management and AdministrationJean Monnet2017Principaux enseignements et compétences acquises : - Gestion administrative des relations avec les clients, fournisseurs et partenaires - Maîtrise des outils bureautiques (Word, Excel, PowerPoint, etc.) - Suivi des opérations comptables courantes et de la facturation - Organisation d’activités, de réunions et de déplacements - Traitement des courriers, e-mails, dossiers administratifs - Communication écrite et orale professionnelle - Gestion de planning et archivage de documents - Sens de la rigueur, de la confidentialité et du service