Freelancer profile translated to English.

Description

📍 Based in France – Available remotely

Independent digital & medical secretary

I support healthcare professionals, entrepreneurs, and small businesses in managing their remote administrative tasks: organization, invoicing, unpaid invoice follow-up, schedule creation, document creation, spreadsheets, simple content (Canva, newsletters)

🧠 Rigor, confidentiality, responsiveness, and human touch at your service for your peace of mind.

So, ready to work together?

Industry field of expertise

Languages

French
Native or bilingual
English
Basic
Italian
Basic

Workplace preferences

Remote only

Primarily works remotely

Dr GAZAN Paul
Dental assistant
MEDICAL
January 2017 - January 2022 (5 years)
Nice, France
Chairside work, stock management, medical secretarial (invoicing, quotes, unpaid invoice follow-up), surgery.
CNQAOS
Occasional trainer
January 2023 - January 2025 (2 years)
Training and facilitation of modules - Jury and evaluations. Stock management - Four-handed work (chairside-surgery), schedule management, patient invoicing, health insurance. Staff and schedule management - Stock management - Training.
COSMOPARIS
Store Manager
FASHION AND COSMETICS
January 2015 - January 2017 (2 years)
Marseille, France
Organize competitive intelligence and position the store's offering in the catchment area.
Define the store's economic and financial objectives.
Implement the company's customer loyalty policy within the store.
Ensure good coordination of customer reception and service to streamline their journey.
Monitor and analyze customer satisfaction indicators, social media reviews.
Define and ensure the implementation of measures to improve customer relations.
Manage complex disputes and difficult customers.
Anticipate and manage staff movements.
Organize and plan team work, manage unforeseen events.
Define and apply appropriate management practices.
Define collective and individual objectives.
Ensure the achievement of collective and individual objectives.
Lead and motivate teams, encourage initiatives.
Support changes and organizational evolutions.
Manage conflicts.
Guarantee compliance with administrative and regulatory obligations related to personnel management.