You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Benyamin BawathBB

Benyamin Bawath

Customer Support: Inbound Calls, Chat, Email

€300/day
Lomé, TG
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Benyamin

Customer relations and administrative support professional with several years of experience in teleconsulting, chat support, commercial prospecting, and administrative management. I have collaborated on various projects requiring excellent communication, rigor, and a strong ability to adapt in international and remote environments.

My background has allowed me to develop solid skills in multichannel customer service (calls, chat, emails), lead management, administrative follow-up, translation, and transcription. Serious, responsive, and results-oriented, I place great importance on service quality and customer satisfaction.

Accustomed to remote work, I am capable of quickly integrating into new projects, meeting deadlines, and ensuring fluid and professional communication throughout assignments.
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Basic

Remote only
Primarily works remotely

Experience

  • HUAWEI TECHNOLIGIES TOGO SA
    On-site Manager
    January 2026 - Today (7 months)
    Lomé, MA, Togo
    Supervision of two teams on different sites (office and General Manager's residence).
    Coaching of staff: security guards, cleaning staff, and assistant cooks.
    Organization of schedules and coordination of activities.
    Quality control of services and client interface.
  • Freelance
    Freelancer
    March 2021 - Today (5 years and 5 months)
    Cotonou, LI, Benin
    Web Content Writer
    Translator ENG - FR / FR - ENG
    Voice over
    Transcription ENG - FR / FR - ENG
    Customer support
    Determination Understanding of needs High availability Adaptability open-mindedness
  • Ministère de l'Economie et des Finances
    Intern at DNCMP
    June 2025 - September 2025 (3 months)
    Cotonou, Benin
    Assist with contract authentication and archiving
    Assist the DGR's Project Manager in processing personnel files

Recommendations

Be the first to recommend Benyamin

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Resources
    Ressources
  • Master's Degree, Law
    University of Parakou
    2016
    Maitrise, Droit

Certifications

  • ENGLISH
    TBC-ENGLISH
    2025
    English speaking

Skill set

Categories