Freelancer profile translated to English.

Description

My name is Benroy PIUS, I am 30 years old. I have 10 years of professional experience in the IT field as a Technician and then Coordinator. I have a perfect command of operating systems like Windows and MacOS. I also manage the mobile fleet with Android and iOS as OS. I have good knowledge of ticketing tools like GLPI and ITSM, but I can easily adapt to other tools if needed. I have also worked with several remote control tools, which are essential in the technician profession, such as the well-known TeamViewer, but also MECM. Interpersonal skills have been a common thread in my various professional experiences, and it is also one of my strengths. I will be at your disposal and will bring all my experience to manage your fleet in the best conditions and be useful to you throughout my mission. I remain available for any further information.

In the meantime, I wish you an excellent day.

Benroy PIUS

Languages

English
Native or bilingual
French
Native or bilingual

Workplace preferences

Can work on-site

Nevers (up to 50km)

Moabee
IT Technician
TECH
September 2023 - December 2024 (1 year and 3 months)
Riom, France
- Ticket monitoring - Ticket reporting - User assistance with application usage - Participation in the development of the mobile application and website for IT equipment
Caisse des Dépôts et Consignations
IT Coordinator
January 2021 - April 2024 (3 years and 3 months)
Paris, France
- Team coordination - Monitoring of proper ticket processing - PC Masterization - Producing reports - Participation in drafting the specifications - Managing the team's schedule - Ensuring the proper organization of the IT Kiosk and proximity support
Planity France
Helpdesk Technician
June 2020 - September 2021 (1 year and 3 months)
- Ticket monitoring - Ticket reporting - User assistance with application usage - Participation in the development of the mobile application and website for IT equipment