Freelancer profile translated to English.
Back to original languageAbout Benoît
Expert in IT / digital project management and digital transformation for companies. Over the last 16 years, I have managed the implementation of a marketplace, websites, mobile applications, and various SaaS tools, including the CRM leadcontact.pro, which I started from scratch and is now a success. 10 years of entrepreneurship and mastery of several programming languages allow me to perfectly understand and manage companies' expectations in their digital projects while understanding and controlling technical stakeholders. I also benefit from an extensive network allowing me to quickly find the right developers and agencies for most needs. Looking forward to helping you turn your projects into success!
French
Native or bilingual
English
Fluent
Can work on-site
Bussy-Saint-Georges (up to 20km)
Experience
- MYCHEZMOI
On Malt
Model internal processes in BPMNMay 2024 - June 2024 (1 month)Republic of France, FranceBPMN process modeling to map out sales processes in real estate sales. - Leadcontact.proFounderSOFTWARE PUBLISHINGFebruary 2016 - Today (10 years and 4 months)Paris, FranceLeadcontact is a CRM solution that we created from scratch under my direction. To date, it involves over 25,000 hours of development and the involvement of over 15 service providers. Contact management, appointments, sales, tasks, dashboards, statistics, automation, web services, integration with external tools (Google/Microsoft calendar and emails, Zapier, Yousign, telephony and SMS solutions, etc.). Profitable from day one, we have supported thousands of people in the digitalization of their business and daily activities.
- GetcontactGeneral ManagerE-COMMERCEJanuary 2015 - December 2021 (6 years and 11 months)Chennevières-sur-Marne, FranceSpecialized in connecting individual investors with wealth management advisors/developers, I managed the implementation (specifications, developer management, code control, testing, etc.) of a custom CRM dedicated to the quality control of leads received, their allocation to clients based on various profile, geographic, and contractual volume criteria, and the processing of customer refund requests. The CRM also allowed for statistics, measurement of our suppliers' quality, and billing management. This was a continuous development for 5 years.
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Education
- International Business BTS (Higher National Diploma)NC2007