Freelancer profile translated to English.
Back to original languageAbout Benoit
SENIOR KAM & BUSINESS DEVELOPER – KEY ACCOUNTS, I support general management, sales, and technical departments in developing new business, managing strategic accounts, and transforming high-stakes projects.
As a KEY ACCOUNT BUSINESS DEVELOPER and KEY ACCOUNT MANAGER, I operate in complex environments at the intersection of business and technology: digital transformation, data, AI, automation, and IT solutions (Power BI, SSO, APIs).
With over 15 years of experience, I have developed and managed KEY ACCOUNTS in demanding contexts, particularly in banking, insurance, industry, transport, and B2B services.
Specializing in KEY ACCOUNT TENDERS, contractual negotiation, and structuring high-value offers, I am involved in the entire cycle: business development, contracting, implementation, project monitoring, and RUN management.
Accustomed to multi-stakeholder environments, I collaborate closely with sales, technical, and delivery teams, as well as business and IT stakeholders. I am recognized for my ability to build trust, facilitate communication, and advance projects, even in demanding or sensitive contexts.
Proactive, I bring concrete ideas to evolve offerings, improve existing systems, and support innovation, particularly in digital transformation, data, and automation.
I also address challenges related to opening new accounts, developing strategic partnerships, and optimizing existing systems, with a strong focus on results and revenue generation.
=> Key Account Business Developer / Key Account Manager / Commercial Development, Tenders, Digital Transformation, Strategic Account Management, and Complex Project Management.
Immediately available – Paris 2 - My CV (see media).
French
Native or bilingual
English
Fluent
German
Conversational
Russian
Basic
Can work on-site
Paris (up to 50km)
Experience
- Generali Concierge ServicesStrategic Accounts — Program LeadBANKING AND INSURANCEMay 2025 - March 2026 (10 months)Saint-Denis, FranceManagement and leadership of banking KEY ACCOUNTS in a demanding environment, including several major players in the French market, two of the top 10 banking groups, with challenges related to transformation, performance, and large-scale deployment.Management of RUN, workshops, and governance (COMOP, COPIL, COPROJ) for complex programs, with regular interventions in executive committees on strategic issues.Identification and structuring of opportunities within strategic accounts, contractual negotiation, and securing client commitments, particularly on recurring marketing budgets (ARR >€100K).Onboarding and deployment of a complex banking program from a won tender, coordinating stakeholders and integrating systems.Management of digital transformation and IT projects: automation of reporting, implementation of data solutions (Power BI), SSO, and contribution to the deployment of a Voice Agent IVR in conjunction with business and technical teams.Design, scoping, and deployment of a digital client portal for a 100% online bank (specifications, mockups, testing, go-live), optimizing costs and improving features.Coordination of multidisciplinary teams (business, product, technical, delivery) and management of complex systems: performance, service quality, continuous improvement, and client satisfaction.Direct interface with business and technical stakeholders (management, IT departments, innovation) in high-stakes, multi-actor environments.
- EUROP ASSISTANCE FRANCEMarket ManagerBANKING AND INSURANCENovember 2024 - May 2025 (5 months)Saint-Denis, FranceBANKING MARKET MANAGER / PROGRAM LEAD – EUROP ASSISTANCE (GENERALI GROUP)Management of banking KEY ACCOUNTS in an insurance/assistance environment, managing complex systems and operational performance challenges.Management of RUN, facilitation of workshops and governance (COMOP, COPIL, COPROJ) for strategic banking programs, in liaison with business and technical stakeholders.Analysis and optimization of existing systems, identifying performance levers and improvement opportunities in key account environments.Industrialization and automation of reporting (Excel, Power BI), leading to a reduction in operational workload (up to 30%) and improved data reliability.Identification of unbilled contractual revenue (>€100K) and contribution to its securing within a contractual framework.Coordination of multidisciplinary teams (business, operations, technical) and management of multi-actor systems in demanding environments.Contribution to the continuous improvement of programs and structuring of systems, with an approach focused on performance, service quality, and client satisfaction.
- KID SECRETSCEO and co-founder of the app KID SecretsTRAVEL AND TOURISMMay 2023 - November 2024 (1 year and 6 months)Paris, FranceDesign, development, and launch of a mobile application integrating generative AI, augmented reality, and API technologies, with a focus on digital product and user experience.End-to-end project management: scoping, feature definition, development coordination, product priority management, and go-live.Structuring and managing multidisciplinary teams (developers, designers, marketing, content), overseeing development cycles and deliverables.Implementation of automations and use of data and AI tools to optimize processes, content production, and overall product performance.Management of business and strategic aspects: positioning, development, fundraising, and presentation of the project to investors and tech ecosystem players (trade shows, events).
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Education
- Master II A2I (International Industrial Affairs)UTBM Belfort2007Master II A2I (Affaires Industrielles Internationales)
- Business Manager DegreeESTA Belfort2006Diplôme de chargé d'Affaires
Certifications
- Claude 601anthopic2026