Freelancer profile translated to English.
Back to original languageAbout Benjamin
Hello,
I am a Product Owner with over 5 years of experience.
What I love most about my job is going from listening to needs to designing user journeys, to deliver a product that has real value for its end-users.
I have worked on mobile apps, B2B and B2B2C platforms, website redesigns, and MVP launches, always in direct contact with development, design, and business teams.
I am rigorous, curious, and quite creative. Some personality tests describe me as a problem-solver: I like to find concrete answers, foster collective ideas through workshops, and move projects forward with clarity.
If my profile resonates with your needs, I would be delighted to chat with you!
See you soon,
Benjamin
French
Native or bilingual
English
Fluent
Spanish
Basic
Can work on-site
Nogent-sur-Marne (up to 40km), Paris (up to 30km)
Experience
- CNP assurancesProduct OwnerBANKING AND INSURANCEFebruary 2024 - January 2025 (11 months)Paris, FranceStrategic mission to modernize communication processes between medical representatives and internal managers, with the deployment of a Portal of high strategic and human importance.My role:- Act as a liaison between senior business teams and technical IT teams, ensure alignment of needs, and guarantee a common product vision.- Streamline collaboration and communication around a complex project with strong regulatory constraints. Main responsibilities:- Gathering and formalizing business needs, product prioritization- Daily coordination with IT teams- Sprint monitoring, deliverable validation, agile ritual facilitation- Change management for business departmentsKey results:✓ Deployment of the Medical Representatives Portal✓ Rapid adoption of the new portal by business users.
- Peas'UpProduct OwnerENVIRONMENTALNovember 2023 - September 2024 (10 months)Paris, FranceUX/UI design and prototyping of an ecological impact mobile application. Support through to MVP launch.Main responsibilities:- Workshops for needs framing- UX/UI design in Figma, rapid prototyping and user testingKey results:✓ MVP deployed with several clients
- GRDFProduct OwnerENERGY AND UTILITIESSeptember 2021 - October 2023 (2 years and 1 month)Paris, FranceMulti-hat Product Owner on 3 projects within GRDF's Digital Factory.Projects managed:- Cegibat: B2B website dedicated to supporting building professionals with gas solutions.- Les Professionnels du Gaz: B2B2C platform facilitating connections between individuals and certified professionals.- ProsduGaz: B2B mobile application aimed at simplifying the lives of professionals on the go.Responsibilities:- MVP scoping, definition of user needs- Quantitative analysis (GA4, ContentSquare, Hotjar) and qualitative analysis (user interviews)- UX prototyping (Figma) and validation through user testing- Sprint management (Confluence, Jira)- Coordination of service providers (UX/UI, SEO, RGAA)- Facilitation of UX/UI workshops- Definition of product strategies and roadmaps- Setup and monitoring of OKRsPOKey results:Cegibat✓ User satisfaction: 8.1/10✓ Business satisfaction: 4.8/5✓ +470% user account creationLes Professionnels du Gaz✓ +300% active users✓ +30 sec average session duration✓ Bounce rate reduced from 73% to 50%ProsduGaz✓ +130% monthly traffic✓ User satisfaction: 4.5/5
Recommendations
RR
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Education
- Master en Management et Conseil en Système d’information – Majeure internationaleESGI2019Activités et associations : BDE
- Bac S – Spécialité Physique/ChimieLycée Édouard Branly2014
Certifications
- Fundamentals of Digital MarketingGoogle2019