Benjamin Sellem, Customer Service Agent

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Description

Customer Service Agent with over 4 years of experience in 6 different companies.

Very comfortable with computer tools and various communication methods (phone, chat, email, social media)

Languages

French
Native or bilingual
English
Fluent
German
Conversational
Spanish
Basic

Workplace preferences

Can work on-site

Paris (up to 50km)

Mymuesli
Customer Service Agent
August 2023 - March 2025 (1 year and 7 months)
Berlin, Germany
• •
◦ • Handling requests concerning product information, order tracking, and returns.
Communication Service Orientation Organization Customer Service Adaptability
Saxoprint
Customer Care Agent
August 2021 - May 2022 (9 months)
Berlin, Germany
• •
◦ • Resolving issues related to products and deliveries, while ensuring customer satisfaction.
Concentrix (Client: Facebook)
Advertiser Representative
June 2019 - February 2020 (8 months)
Berlin, Germany
• •
◦ • Assisting advertisers in setting up their campaigns and optimizing their performance.

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