Freelancer profile translated to English.

Description

With 9 years of experience in IT for hardware, applications, and networks, I am ready to face all your challenges. Let's schedule a voice call; I'm sure we can solve your problems together. See you soon.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Courbevoie (up to 50km), Mantes-la-Jolie (up to 50km)

SCC France
Proximity Technician
DIGITAL AND IT
June 2023 - February 2025 (1 year and 8 months)
Courbevoie, France
Contractor for Sogeprom
Mission details:
• Assistance with network connection (MFA, VPN, business application)
• Verification of meeting rooms (microphone and speaker sound, camera, HDMI link with screen)
• Workstation preparation, imaging, profile customization
• Provisioning, replacement, diagnostics, maintenance of workstations and professional mobile phones
• IT asset management (hardware in/out)
• JIRA request management
• AD account creation/deactivation
• User training on IT tool usage
Environment: Windows 10
SCC France
Level II Support Technician
DIGITAL AND IT
June 2019 - March 2023 (3 years and 10 months)
Versailles, France
Contractor for the Ministry of Justice
Mission details:
• Installation, replacement of computer equipment (laptop and desktop, Dockstation, Screen…), on-site (diagnostics, maintenance) and mobile troubleshooting
• Workstation imaging, configuration…
• Commissioning of encrypted mobile phones
• Commissioning of TOIP, troubleshooting
• Switch port reconfiguration
• Management of PCs (movement in AD, activation/deactivation…), and users on AD (adding rights, activation/deactivation…)
• Installation, replacement, and troubleshooting of network and USB printers (driver installation, queue management…)
• Commissioning and configuration of copiers via web page, with their network integration
• Management of office and business application issues
• GLPI request management, ticket escalation
• User training on the use of software and IT hardware
Environment: Windows 7/10 & Windows 2012/2016 & Debian
Sippro
Mobile Network Technician
DIGITAL AND IT
August 2017 - May 2019 (1 year and 9 months)
Orgeval, France
Mission details:
• Installation, commissioning of a video surveillance system.
• Configuration of VMS servers, client workstations, cameras (PTZ, fixed...), switches (48 ports, 4 ports), antennas (ubiquiti).
• Diagnostics and maintenance of equipment (disk replacement, RAID reconstitution…) remotely or on-site.
• Documentation writing
• User training
Environment: Windows 7/10 & Windows 2008/2012/2016 & Ubuntu/OpenSUSE

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Baccalaureate STG Accounting and Business Finance
Lycée Fulbert,
2012
Baccalauréat STG Comptabilité et Finances d'Entreprises
Higher Technician in Computer Network and Telecommunications, Level III
AFPA,
2016
Technicien supérieur en Réseau Informatique et Télécommunication, Niveau III

Benjamin Richet

IT Network Technician

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