Benjamin Magdelaine

I am an Office Manager / Administrative & Logistics Manager in an industrial and aeronautical environment. My role: to ensure the company runs smoothly on the back-office side, so that the teams can focus on their core business.

I work on several areas: logistics & trade shows (shipments France / Europe / International, preparation and securing of packages/pallets/wooden crates, export documents and customs formalities, carrier monitoring, organization of shipments/returns for trade shows and exhibitions), finance, accounting & purchasing (management of the accounting mailbox, invoices & delivery notes, disputes and credit notes, payments, expense reports, sending documents to the accounting firm, quote requests, orders, follow-ups, delivery monitoring and non-conformities), HR & integration (applications, pre-selection, exchanges with managers, onboarding, site visit, welcome booklet, creation of Microsoft / OVH / Odoo / VPN / printer access).

I also provide IT, telecom & general services support (level 1 user support, account and access management, liaison with fiber/telephony providers, cleaning monitoring, sanitary restocking, minor repairs, link with the landlord), as well as security, environment, access & vehicle fleet (fire extinguishers, regulatory checks, evacuation plans, Trackdéchets, waste management, keys, alarms, vehicles and trailers, secure destruction of sensitive documents).

Versatile, structured, and solution-oriented, I manage multiple subjects in parallel while maintaining a good quality of follow-up, communication, and service to the teams.

Company specializing in aeronautical parts and supplies.

At Farman Aero Spare Parts, I was responsible for managing the complete commercial and logistics cycle:

Purchasing, sales, and stock management of aeronautical parts (B2B)

Customer relations in France & internationally, technical sales advice

Management of returns, warranties, and core deposits

Level 1 customer/supplier accounting (invoicing, follow-ups, payments)

Organization of import/export flows and document preparation

Operational management of the e-commerce site (catalog, orders, tracking)

Customer travel in France and the United States

Management of a Mondial Relay & UPS Access Point (reception and package flow)

This experience gave me a solid foundation in B2B commerce, international logistics, customer relations, and operational management in a demanding aeronautical environment.

At Glob’all Aéro Services, I was responsible for commercial and operational management related to aeronautical parts:

Management of purchases / sales of aeronautical parts (B2B)

Stock management and parts availability

Customer relations and follow-up (advice, quotes, orders, after-sales service)

Management of warranty returns and core deposits

Customer travel in France for visits, meetings, and sales follow-up

This experience allowed me to strengthen my skills in B2B commerce, stock management, customer relations, and the aeronautical environment.