Freelancer profile translated to English.
Back to original languageAbout Benjamin
CRM Strategy (Business, Marketing, Sales)
I have helped numerous companies integrate, manage, and strategically optimize their CRM to help them achieve their strategic goals:
- Revenue Growth
- Increased Customer Retention
- Upsell
- Reduction of Service Costs (Hubspot Service Hub)
Once we have clearly established the objectives and developed a strategy, we can decide which method will be most suitable:
- Workflow Automation
- Marketing Automation
- Lead Nurturing
- Newsletter
- Transactional Emailing
- AI Integration (Service Hub)
I will guide you from strategy development to method implementation and results measurement.
About my experience and certifications
- Education: Graduate ofHEC**, formerly **BCG**, formerly **Goldman Sachs.
- Fintech Expertise:Head of Sales Opsat **Swan**, a fintech company that raised €55M with Accel, during which I implemented Hubspot
- Hubspot Partner
French
Native or bilingual
English
Native or bilingual
Spanish
Conversational
Remote only
Primarily works remotely
Experience
- FreelanceFreelance CRM | Hubspot | Pipedrive | AutomationCONSULTING AND AUDITSNovember 2022 - Today (3 years and 6 months)Paris, FranceVarious freelance missions:- Implementation of Hubspot CRM for a startup looking to start its commercial activity- Migration from Hubspot to Pipedrive for an expanding company- Automation of Hubspot processes for a commercial real estate agency- Creation and automation of 2 sales pipelines (B2B, B2C) for a French fintech (€2M raised)
- SWANStrategy & Business OperationsBANKING AND INSURANCENovember 2021 - November 2022 (1 year)Paris, FranceCreation of the sales division in tandem with the Chief Commercial Officer (formerly VP Sales of Stripe in France)- Determination of the ideal CRM (Hubspot) and implementation- Creation of 2 sales pipelines (Key Accounts | Startups) reflecting 2 different sales cycles- Recruitment of over 15 Account Executives and SDRs across 3 countries (France, Spain, Germany)- Scaling of Hubspot to reflect this growth- Creation of the Inbound lead processing system (Different process based on lead sources)- Creation of the Outbound strategy and adaptation of lead processing on Hubspot- Monthly reporting of Sales and Marketing metrics (inbound and outbound)
- Boston Consulting Group (BCG)AssociateCONSULTING AND AUDITSApril 2021 - September 2021 (5 months)Paris, France- Commercial due diligence of a nursery group acquired for €800M- Commercial due diligence of the French leader in energy renovation- Implementation of an AI solution for correcting the IT alert system of a French banking group- Collaboration with the UN to implement a system for preventing future COVID crises
Reviews
Recommendations
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Grande Ecole Program, Business/Commerce, GeneralHEC PARIS2021Grande Ecole Program, Business/Commerce, General
Certifications
- Hubspot Sales HubHubspot2024
- Hubspot Inbound MarketingHubspot2024