About Benjamin
English
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French
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Hebrew
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Experience
- Cross RiverIntegration Support Specialist & AI Workflow ContributorTECHOctober 2022 - Today (3 years and 8 months)Jerusalem, IsraelComplex fintech environment related to APIs, payments, lending, and cards. Managed around 50 technical tickets per month, with over 90% resolved without escalation, created about 30 ServiceNow templates adopted by a team of 15 people. Client value: clarifying complex systems and simplifying processes.
- Malam Payroll Ltd.UX/UI Expert and UI Development LeadTECHFebruary 2019 - February 2021 (2 years)Jerusalem, IsraelUI design and integration of 2 major payroll platforms in Israel ('Form 101' and 'Tlush Online'), used by hundreds of companies and tens of thousands of employees. Front-end redesign of legacy systems and delivery of UI tasks 3 to 5 times faster than the front-end team. Client value: robust, clear, and scalable SaaS interfaces.
- Altria Israel (Philip Morris USA)UX/UI Expert and UI Development LeadTECHSeptember 2015 - February 2019 (3 years and 5 months)Bet Shemesh, JM, IsraelLed UX/UI and front-end development for 3 simultaneous e-commerce platforms, including redesigns, migrations, and visual overhauls. Managed a team of 4 designers/developers and delivered a strategic PWA demo in less than a week. Client value: modernizing multiple digital products in parallel, even under pressure.
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Education
- Introduction to Artificial Intelligence Generative AI vs. Traditional AI Prompt Engineering: How to Talk to the AIs Ethics in the Age of Generative AI AI Apprentice BadgeIntroduction to Artificial Intelligence Generative AI vs. Traditional AI Prompt Engineering: How to Talk to the AIs Ethics in the Age of Generative AI AI Apprentice Badge
- Professional License, C.I.S.P.MUniversité Paul Sabatier2011Licence Professionnelle, C.I.S.P.M