Freelancer profile translated to English.

Description

As a Business Informatics graduate, I combine technical expertise with a clear focus on the needs of small and medium-sized enterprises. My focus is on two areas: reliable IT support (1st & 2nd Level) and the creation and support of websites and online shops with WordPress and WooCommerce.

In IT support, I assist companies that do not have their own IT department – whether with acute problems, ongoing remote maintenance, or as a permanent contact person through a monthly support package. For web projects, I use modern AI-powered tools to implement websites and shops efficiently, professionally, and cost-effectively – from simple landing pages to complete WooCommerce shops.

Additionally, I offer manual software testing to identify errors early before they reach the customer.

I work pragmatically, communicatively, and on time – mostly remotely, but also on-site in the Zurich/Bülach area if needed. My goal is to be a reliable partner for you or your company for IT topics in everyday life.

Industry field of expertise

Languages

German
Native or bilingual
English
Fluent
Spanish
Basic

Workplace preferences

Can work on-site

Zürich (up to 50km)

Centralway Numbrs
IT Supporter
BANKING AND INSURANCE
May 2015 - February 2017 (1 year and 9 months)
Zürich, Switzerland
- Shift work 1st and 2nd Level Support
- Support of the in-app live chat
- QA / Testing of new components + regression tests
Kantonales Steueramt Zürich
Application Manager
PUBLIC SECTOR
March 2017 - September 2019 (2 years and 6 months)
Zürich, Switzerland
- Roadmap/prioritization for the responsible module in tax application
- Software boards with suppliers
- Management of QA/Testing
- Deputy Test Management
- Deputy Team Lead
Abraxas Informatik AG
Business Informatics Graduate
SOFTWARE PUBLISHING
November 2019 - Today (6 years and 9 months)
Zürich, Switzerland
Various positions over the years
- Requirements Engineering
- Test Management
- QA/Testing of new components and regression tests
- Operations (assistance with 1st and 2nd Level Support)
- Project responsibility for data migrations
- Introduction and operation of new software