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Benjamin GrallBG

Benjamin Grall

Senior Product Manager

€675/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Benjamin

With over 6 years of experience in product management and consulting, I support companies in defining and implementing their digital strategies. An engineer by training, I bridge the gap between technical challenges, business objectives, and regulatory constraints to transform complex challenges into concrete and effective solutions.

My approach is user-centered and focused on value creation. I am capable of managing projects from start to finish, from the research and ideation phase to delivery and continuous optimization.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • Swan
    Senior Product Manager - Strong Customer Authentication
    BANKING AND INSURANCE
    October 2022 - Today (3 years and 8 months)
    Paris, France
    • Lead two product squads (5–8 engineers) in a fast-scaling Banking SaaS (90k+ MAU, ~1M
    monthly operations).
    • Cut operating costs on managed scope by 30%, while sustaining 8% MoM user growth.
    • Improved fraud detection, reducing fraud rate and boosting operation approval rates by 10%.
    • Designed and shipped features enabling Swan to enter new markets and close enterprise deals.
    • Defined and executed product roadmaps, set OKRs, and tracked KPIs to align delivery with
    company strategy.
    • Drove the design and implementation of a new regulatory framework, ensuring full compli-
    ance with European banking standards.
    • Achieved flawless security audit results and maintained zero security breaches in scope.
    • Prepared and led user interviews to guide product discovery and validate new features.
    • Reported progress and product vision to senior leadership, influencing company priorities.
    Delivery Management Product Discovery Functional Specifications Product Management
  • Swan
    Technical Account Manager
    BANKING AND INSURANCE
    July 2021 - January 2023 (1 year and 6 months)
    Paris, France
    Managed a portfolio of 50+ B2B clients, driving adoption and smooth integration of Swan’s
    BaaS platform.
    • Supported presales activities with demos and technical expertise, contributing to closing multi-
    ple enterprise deals (5 Mio€+ of ARR).
    • Improved onboarding flows and documentation, accelerating time-to-value for new clients.
    • Partnered with Product, Engineering, Compliance, Ops & Sales to tailor solutions and deliver
    client success.
    Customer Relations API Technical Project Management
  • IBM Interactive - an IBM company
    Consultant Confirmé en transformation digital
    BANKING AND INSURANCE
    June 2019 - July 2021 (2 years and 1 month)
    Île-de-France, France
    Digitalization of customer usage (6 months):
    • Animation of workshops to define a digital journey for credit card subscriptions
    • Definition of the user experience on web & mobile
    • Identification of business, marketing, legal and IT needs
    • Definition of the target solution and the roadmap to integrate it into the existing application
    ecosystem
    • Weekly technical review of the implementation with the team of developers
    Creation of a core banking application (17 months):
    • Collection of business needs via bi-monthly grooming
    • Specification of the functionalities of the new application
    • Exchange with functional architects on business needs
    • Technical design of a platform managing 60 000 cards
    • Weekly technical grooming of the User Stories to the developers
    • Roadmap management in relation to program involving 10+ applications and teams
    • Technical assistance to the development team (merge review, bug and incident resolution, re-
    lease deployment assistance)
    Product Management Product Discovery

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Education

  • Engineering Degree
    ECE Paris
    2019
    Diplôme d'ingénieur
  • Erasmus, Information Technology
    Malmö University
    2016
    Erasmus, Technologies de l'information

Skill set

Categories