About Benjamin
French
Native or bilingual
English
Fluent
Experience
- SwanSenior Product Manager - Strong Customer AuthenticationBANKING AND INSURANCEOctober 2022 - Today (3 years and 8 months)Paris, France• Lead two product squads (5–8 engineers) in a fast-scaling Banking SaaS (90k+ MAU, ~1Mmonthly operations).• Cut operating costs on managed scope by 30%, while sustaining 8% MoM user growth.• Improved fraud detection, reducing fraud rate and boosting operation approval rates by 10%.• Designed and shipped features enabling Swan to enter new markets and close enterprise deals.• Defined and executed product roadmaps, set OKRs, and tracked KPIs to align delivery withcompany strategy.• Drove the design and implementation of a new regulatory framework, ensuring full compli-ance with European banking standards.• Achieved flawless security audit results and maintained zero security breaches in scope.• Prepared and led user interviews to guide product discovery and validate new features.• Reported progress and product vision to senior leadership, influencing company priorities.
- SwanTechnical Account ManagerBANKING AND INSURANCEJuly 2021 - January 2023 (1 year and 6 months)Paris, FranceManaged a portfolio of 50+ B2B clients, driving adoption and smooth integration of Swan’sBaaS platform.• Supported presales activities with demos and technical expertise, contributing to closing multi-ple enterprise deals (5 Mio€+ of ARR).• Improved onboarding flows and documentation, accelerating time-to-value for new clients.• Partnered with Product, Engineering, Compliance, Ops & Sales to tailor solutions and deliverclient success.
- IBM Interactive - an IBM companyConsultant Confirmé en transformation digitalBANKING AND INSURANCEJune 2019 - July 2021 (2 years and 1 month)Île-de-France, FranceDigitalization of customer usage (6 months):• Animation of workshops to define a digital journey for credit card subscriptions• Definition of the user experience on web & mobile• Identification of business, marketing, legal and IT needs• Definition of the target solution and the roadmap to integrate it into the existing applicationecosystem• Weekly technical review of the implementation with the team of developersCreation of a core banking application (17 months):• Collection of business needs via bi-monthly grooming• Specification of the functionalities of the new application• Exchange with functional architects on business needs• Technical design of a platform managing 60 000 cards• Weekly technical grooming of the User Stories to the developers• Roadmap management in relation to program involving 10+ applications and teams• Technical assistance to the development team (merge review, bug and incident resolution, re-lease deployment assistance)
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Education
- Engineering DegreeECE Paris2019Diplôme d'ingénieur
- Erasmus, Information TechnologyMalmö University2016Erasmus, Technologies de l'information