You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Freelancer profile translated to English.
Back to original language

About Benjamin

I support companies in structuring their teams, managing digital products, and succeeding in complex projects. I combine strategic vision, technical expertise, and operational excellence to transform business needs into concrete, efficient, and sustainable solutions. Experienced in Agile, SaaS, and large account environments.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Lille (up to 20km)

Experience

  • KOMEO
    Production Director
    TELECOMMUNICATIONS
    October 2024 - Today (1 year and 8 months)
    Lille, France
    Transverse management of several Business Units: Product, Production, Cloud Infrastructure, and Operations.
    • - Management of managers and multidisciplinary technical teams.
    • - Global HR management: recruitment, skills mapping, employee performance reviews, salary increases, disciplinary actions, leave.
    • - Definition and implementation of operational strategy with the Management.
    • - Member of the Steering Committee and reporting of performance indicators (KPI, quality, deadlines, customer satisfaction).
    • - Management of project profitability and global production workload.
    • - Guarantee of service quality, adherence to contractual obligations, and SLAs.
    • - Crisis management, client communication, facilitating lessons learned / post-mortems, and implementing action plans.
    • - Supervision of on-call duties, out-of-hours interventions, and customer ticket management.
    • - Guarantee of the quality of internal developments (architecture, maintainability, documentation).
    • - Transverse Product Owner and co-facilitation of the strategic vision for the KLIANT product (functional, technical, financial).
    • - Budget management, development, and challenging of the product roadmap.
    • - Facilitation of steering committee meetings with large accounts (e.g., Boulanger sponsor).
    • - Implementation of tools, processes, and methods ensuring the sustainability and maintainability of solutions.
    Project Steering Strategy & Performance Management (KPI, profitability, audit) Agile Project Management
  • KOMEO
    Product Director
    TELECOMMUNICATIONS
    March 2023 - September 2024 (1 year and 6 months)
    Lille, France
    Head of the Product Business Unit dedicated to specific client developments and the development of the internal KLIANT telecom distribution solution.
    • - Management of internal teams and external service providers (product development).
    • - Member of the Operational Committee.
    • - Management of workload, costs, budget, and profitability of the BU.
    • - Facilitation of agile rituals (Daily, Sprint Planning, Retrospectives, Planning Poker).
    • - Definition and prioritization of the product roadmap and User Stories in collaboration with the Operations / Production Department.
    • - Guarantee of technical choices, architecture, development quality, and production releases.
    • - Implementation of quality processes, non-regression tools, and technical documentation ensuring product independence.
    • - Supervision of operations: management of major incidents, adherence to SLAs, versioning, and release management.
    • - Facilitation of steering committee meetings with sponsoring clients and support for sales / pre-sales teams.
    • - Competitive intelligence, client discovery, and internal communication on product progress.
    • - Weekly and monthly reporting to the Operations Department and the Steering Committee.
    Project Steering Agile Project Management Product Roadmap Feature Definition User Stories and Technical Specifications
  • Wid'op
    Project Director
    DIGITAL AND IT
    June 2021 - January 2023 (1 year and 7 months)
    Lille, France
    Project management within Wid'op, a service company specializing in PHP / Symfony / ApiPlatform specific developments and VueJS.
    • - Analysis and study of client needs
    • - Development phase planning
    • - Team recruitment and role definition
    • - Team management and support
    • - Monitoring of schedule and budget adherence
    • - Managed about ten projects with a team of 10 to 15 developers
    • - Implementation of internal tools to control and optimize the profitability of each project
    • - Team schedule management and optimization. Environment: Jira, Confluence, Google Suite.
    Agile Project Management Requirements Analysis Project Steering

Recommendations

Be the first to recommend Benjamin

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Professional Bachelor's Degree in Web Integrator Design
    2008
    Licence Pro Concepteur Intégrateur Web
  • BTS in Management Informatics, Application Developer Option
    2006
    BTS Informatique de Gestion option développeur d'applications

Skill set

Categories