Freelancer profile translated to English.

Description

For nearly 20 years, I have been supporting companies in their digital transformation projects (CRM, Data, BI and more recently, Web3, Blockchain and AI).

💡 My expertise in project management and information system optimization allows companies to improve their efficiency and customer relations.

🏗️ Project Management:

✔️ Steering and coordination of complex projects

✔️ Implementation of CRM solutions (Salesforce, Microsoft Dynamics, Pega, Siebel...)

✔️ Management of various IT and business stakeholders

✔️ Budget monitoring, risk management, and strategic reporting

🧠 Consulting:

✔️ Audit and strategic support

✔️ Improvement and optimization of IT and business processes

✔️ Assistance in choosing solutions adapted to challenges

✔️ Team support for successful adoption of digital tools

🤝 Why work together?

✔️ Multi-sector experience: communication, media, energy, transport, retail, hospitality, audit

✔️ Pragmatic and results-oriented approach

✔️ Passionate about innovation and new technologies

📩 Let's discuss your projects!

Need project management or consulting?

👉 Let's talk about your challenges and objectives.

🛠️ Tools and solutions:

✔️ CRM: Siebel - Microsoft Dynamics CRM - Pega - Salesforce Sales Cloud, Service Cloud, Net Zero Cloud

✔️ Sage X3

✔️ SQL (Oracle - DB2 - MySQL)

✔️ Jira - Service Now - HP Quality Center - Azure DevOps

✔️ Office Suite & Google Suite

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

KPMG SA - France
Business Relationship Manager Marketing Communication & ESG
CONSULTING AND AUDITS
March 2024 - Today (2 years and 3 months)
Management of the project portfolio for the Marketing & Communication, Business Development, and ESG/CSR business units:

Implementation of Salesforce Net Zero Cloud module (carbon accounting)
Setup of a digital usage audit solution (emails, calendars, collaborative tools)
Decommissioning of solutions and migration to Office
AI initiatives
Green IT solution benchmarking
Activities:

Requirements gathering
Compliance assurance
Contractual relationship management
Budget monitoring
Steering & reporting
Salesforce CRM Business Process CSR Approach IT Procurement Budget Monitoring Green IT Requirements Gathering Project Management
GRDF - DSI
Technical CRM Project Manager
ENERGY AND UTILITIES
October 2023 - March 2024 (6 months)
Scoping study
Architecture study
Assistance in choosing the integrator/editor pair (MS Dynamics VS Pega)
Participation in presentations
Pega Microsoft Dynamics CRM CRM
La Française des jeux - Sport
CRM Pega Project Manager & Business Analyst
ENTERTAINMENT AND LEISURE
June 2021 - May 2023 (2 years)
CRM Overhaul:
Architecture study
Design study and adherence to standards
Integrator management
Workshop preparation and facilitation
Pega CRM