Freelancer profile translated to English.
Back to original languageAbout Sawsen
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
German
Conversational
Can work on-site
Paris (up to 50km)
Experience
- AccentureSalesforce ConsultantDIGITAL AND ITMarch 2022 - Today (4 years and 5 months)I joined the Salesforce teams at Accenture in March 2022. To date, I have completed 3 assignments.▪Salesforce Functional Referent at Renault Finance Services - July 2024 / December 2025
- Preparation and animation of the weekly meeting with the client and Accenture operations teams.
- Execution and management of integration tests during INT/UAT project phases in communication with other applications constituting the project platform (Guidwire / API Gateway / Portal).
- Creation and analysis of Jira Production tickets and maintenance of existing systems.
- Monitoring of developments and deliveries.
- Study of project alerts and risks.
- Preparation and animation of knowledge transfer sessions for the new team.
- Management of an Accenture resource (developer/configurator)
▪ Salesforce Developer/Configurator at Total Energies – December 2022 / June 2024- Salesforce configuration and implementation.
- Skill development in Salesforce Bulk API services and testing of these services via Postman.
- Management of incoming interfaces (interaction with the technical stakeholder on the Alteryx middleware).
- Customer data migration.
- Technical documentation and Release Notes.
- Salesforce deployment (via Change set).
- Testing of developed functionalities.
▪ Salesforce Developer/Configurator at Accenture Foundation – April 2022 / October 2022- Salesforce configuration.
- Update of project technical documents.
- Preparation of the Data Migration scope via interface contracts and Data Loader.
- Groupe CreativeIT ConsultantSOFTWARE PUBLISHINGMay 2019 - February 2022 (2 years and 9 months)At Groupe Creative, I completed two assignments:▪LECTRA – August 2020 / February 2022:
- Configuration and development of client Salesforce functionalities.
- Preparation of release notes and deployment of functionalities.
- Study, analysis, and maintenance of non-regression at each core software update.
- Working in English with Lectra's international subsidiaries: Italy, Spain, USA, Brazil, and Japan.
- Environment: Salesforce, MongoDB, Azure Cloud, Confluence
▪SFR Business – May 2019 / June 2020- Maintenance, evolution, and integration of Enterprise Client CRM.
- Analysis and processing of Jira tickets (evolutions/fixes).
- Writing test cases and campaigns on Squash TM.
- Analysis and launch of TI/TNR (Integration Tests/Regression Tests).
- Groupe OPENStudies and Development EngineerSOFTWARE PUBLISHINGJune 2016 - April 2019 (2 years and 10 months)June 2016 - April 2019: Studies and Development Engineer - OPEN Group
- Digital transformation of an ERP for real estate development.
- UX/UI Brainstorming.
- Agile development of microservices: Primarily developing in Html5, CSS3, and JavaScript.
- Continuous integration, source control, and conflict management with Git.
- Testing and qualification: Testing different service execution scenarios.
- Client communication: Interacting with the client during acceptance testing.
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Education
- National Engineering Diploma in Computer ScienceFaculty of Sciences of Tunis2014Diplôme National d'ingénieur en Informatique
- Preparatory cycle in Mathematics/PhysicsPreparatory Institute for Engineering Studies of Monastir2011Cycle préparatoire en Mathématiques/Physique
Certifications
- Salesforce Certified Platform AdministratorSalesforce2022
- Salesforce Certified Platform FoundationsSalesforce2024
Skill set
Categories
- Other