Freelancer profile translated to English.
Back to original languageAbout Benedicte
I am an inveterate curious person motivated by understanding behaviors,
and I make a living as a SENIOR CONSULTANT, EXPERT IN USER UNDERSTANDING:
my ambition is to help Study/Consulting Firms, Brands or Institutions to make "the right decisions" thanks to:
-a human-centered approach, based on understanding behaviors and needs.
-strategic and inspired recommendations.
The Services I offer, in French and English, facilitate innovation and optimization of products, services or brand platforms; they include Field work, Analysis and Recommendations:
-Support in defining issues and specifications Studies /Design Thinking
-Design of methodological protocols and research plans
-Conducting interviews or observations in context, facilitating focus groups or collaborative and creative workshops online and offline
-Understanding, analyzing and mapping customer experiences and journeys
-Conducting exploratory studies and identifying expectations, obstacles and motivations for uses
-Helping to decipher surveys and quantitative results, understanding the Why of How?
-Testing existing products/services, concepts or prototypes
-Construction of brand platforms and positionings, design-writing of the associated storytelling
-Writing concise reports with Analysis and strategic Recommendations
I can work with international teams thanks to my good level of English, both written and spoken / I can participate in international projects thanks to my professional english level (briefings, moderation, reports etc)
English
Fluent
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- WeDON'TnEEDROADSTARGET STUDIES FOR INNOVATIONCONSULTING AND AUDITSOctober 2023 - December 2023 (3 months)Paris, France
- BOOKING.COMFrance Study DirectionTRAVEL AND TOURISMApril 2022 - April 2022 (1 month)Paris, FranceFacilitation of focus groups and summary report on an exploratory study in terms of positioning
- Ville de ParisParis City Hall communication testPUBLIC SECTORMarch 2023 - April 2023 (1 month)Paris, Francefacilitation, writing, analysis, recommendations
Reviews
Bruno
Veolia Eau
Reviewed on 6/22/2018
We called on Bénédicte to help us in the framing and facilitation of 3 focus groups. Her experience in this field was a very beneficial asset, especially in the facilitation of the 3 sessions: it is a complex exercise that requires a certain talent.
Communication with Bénédicte was effective and pleasant throughout the mission, and Bénédicte was able to show flexibility to adapt to our internal constraints or problems as best as possible. Thank you to Bénédicte!
Recommendations
Be the first to recommend Benedicte
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- MASTERE COMMUNICATION, DIPLOME MARKETING SKEMA BUSINESS SCHOOLESCP Europe1990