Freelancer profile translated to English.
Back to original languageAbout Bénédicte
Freelance specialist in transformation project management
ESSEC graduate, I have 15 years of experience in managing high-stakes transformation projects in complex and international environments, with expertise in roadmap and governance structuring, cross-functional management and stakeholder coordination, change management, and operational deployment.
I combine strategic vision (Executive Committee alignment, governance, organization) with operational capability (workshop facilitation, local deployment, team support).
Areas of intervention:
• Business projects: new offers & services
• Digital & e-commerce projects
• Cross-functional missions: organization & process optimization
Support as a Strategic PMO, Project Manager, Chief of Staff, or Transition Manager, to secure your transformation projects and maximize their impact.
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- DOYEN AUTOStrategic ConsultantRETAIL (SMALL BUSINESS)January 2026 - April 2026 (3 months)Arcueil, FranceContext• Mission to structure a transformation roadmap in a poorly structured multi-entity environment.Responsibilities• Conducted an audit of practices and maturity within retail outlets.• Interacted with retail outlet teams to align project priorities with operational constraints.• Established and facilitated a cross-functional governance system.• Supported operational teams to accelerate the transition from scoping to execution: objectives, scope, business cases, features, performance indicators.• Orchestrated interactions between business units, IT, and management to ensure alignment and progress on key topics.Key Results• Secured project launches (clarified objectives, scope, milestones).• Contributed to structuring a project department and formalizing management practices.• Optimized operations (logistics, customer service, tools) in a heterogeneous multi-site environment.
- AUTODISTRIBUTIONStrategic ConsultantAUTOMOBILEAugust 2025 - December 2025 (4 months)Arcueil, FranceContext. Supported the Back-office Director in cross-functional functional management.• Transition mission to take over a project portfolio and establish a 2-3 year trajectory.Responsibilities• Structured and consolidated a project roadmap (~ 60 projects).• Made the IT teams' capacity visible to enable realistic trade-offs.• Managed project managers.Key Results• Brought a portfolio of ~60 projects under control with structured prioritization.• Improved the reliability of trade-offs through better visibility on capacity and dependencies.
- Toshiba Tec France Imaging SystemsHEAD OF STRATEGIC PLANSOFTWARE PUBLISHINGMarch 2024 - May 2025 (1 year and 3 months)Rueil-Malmaison, FranceManagement of the company's strategic plan:• Definition and execution of the strategic roadmap.• Monitoring the progress of the Management's strategic axes.• Preparation of presentations for internal and external stakeholders.Operational Efficiency• Implementation of the governance framework.• Monitoring the progress of key cross-functional initiatives and supporting executive decision-making.• Scoping and direct management of strategic cross-functional projects.• Support for change management within the Department.Stakeholder Management• Coordination between different managers to facilitate information sharing and the implementation of fluid processes.• Preparation of internal communication actions to ensure clear dissemination of strategy and objectives throughout the organization, and to publicize the Department's achievements.Examples of projects led:• Preparation for participation in the 'Customer Service of the Year' competition; key result: Toshiba Tec Customer Service of the Year 2025 in the Printing Solutions category.• AI integration initiative within the company: employee acculturation, identification and prioritization of relevant use cases for the company, definition of sustainable internal governance, implementation of an AI assistant to help customer service advisors respond.• Pooling/Optimization of internal cross-functional processes.
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Education
- MBAESSEC - ESSEC Business School2009Chaire Media & Entertainment