Freelancer profile translated to English.

Description

Specializing in client relations and closing, I assist companies in managing their prospects and converting them into customers.

My goal: to transform every interaction into a sales opportunity while ensuring a smooth and high-quality customer experience.

I work on:

• Lead management and qualification

• Prospect follow-up (SMS, WhatsApp, email)

• Appointment setting

• Closing (remote sales)

• Customer follow-up and loyalty

Comfortable both speaking and writing, I know how to build trust and overcome objections naturally.

Serious, responsive, and results-oriented, I adapt quickly to your processes.

Available quickly.

Looking forward to discussing.

Industry field of expertise

Languages

Workplace preferences

Can work on-site

Étampes (up to 50km)

Closeuse Freelance
Sales of Training Courses and Services
December 2020 - Today (5 years and 8 months)
Remote sales of high-value products and services: English training courses, personal development programs, trading courses, and real estate and investment offers. Needs analysis, sales argumentation, objection handling, and closing sales. Average conversion rate: 30%.
Domitys
Residence Advisor
January 2026 - Today (7 months)
Assisting seniors and their families in their assisted living residence project. Presenting services, organizing visits, developing relationships with prospects, and participating in commercial activities to contribute to the residence's occupancy rate.
Customer Relationship Management Customer Service
Massena Formation
Sales Advisor
June 2024 - September 2024 (3 months)
Selling professional training courses by phone, managing the entire sales cycle, and assisting learners with their financing applications. The training courses sold were among the organization's bestsellers.